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5. Adopting a Micro-Practice Perspective (1/2)—Understanding the Dynamics of Organizational Ambidexterity in a Service Context

  • 2021
  • OriginalPaper
  • Chapter
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Abstract

This chapter investigates the dynamics of organizational ambidexterity within a distributed organization in the service sector, focusing on MultiCorp, a German tertiary higher education institution. It examines the strategic change initiatives aimed at improving efficiency and innovation, and how these changes are perceived and responded to by individuals across multiple levels and sites within the organization. The research reveals a model of organizational ambidexterity change dynamics, highlighting the importance of understanding and managing ambiguities and organizational responses. The study contributes to the existing literature by offering a nuanced, dynamic understanding of organizational ambidexterity and suggests a multi-level model of change in distributed contexts.

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Title
Adopting a Micro-Practice Perspective (1/2)—Understanding the Dynamics of Organizational Ambidexterity in a Service Context
Author
Elena Krause-Söhner
Copyright Year
2021
DOI
https://doi.org/10.1007/978-3-658-34127-5_5
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