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2019 | OriginalPaper | Chapter

9. An Alternative Regulatory Framework for Mobile Money

Author : Sunduzwayo Madise

Published in: The Regulation of Mobile Money

Publisher: Springer International Publishing

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Abstract

This chapter proposes an alternative regulatory framework for mobile money. It emphasises the need to first delineate and delimit the regulatory arena and the key participants (mobile network operators, mobile money issuers, banks, regulators, consumers, the legal and political institutions). The chapter also argues that having a plethora of regulators is not ideal. It calls for a coherent regulatory framework where regulation can be an enabler to achieve financial inclusion. The chapter provides two possible solutions, an independent agency or streamlining existing regulators, and undertakes an analysis of the advantages and disadvantages of each. The chapter proposes setting up an autonomous agency within the central bank to regulator not only mobile money, but all forms of electronic money which are outside banking supervision.

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Footnotes
1
Córdova-Novion and Hanlon (2002), p. 62
 
2
Scott (2001), p. 330.
 
3
Ibid.
 
4
Venkatesen Mauree and Gaurav Kohli (2013) The Mobile Money Revolution—Part 2: Financial Inclusion Enabler (ITUT Technology Watch, International Telecommunications Union), p. 19, https://​www.​itu.​int/​dms_​pub/​itu-t/​oth/​23/​01/​T23010000200002P​DFE.​pdf. 1 May 2018.
 
5
Porteous (2006), p. 13.
 
6
José Gabriel Palma (2012) How the Full Opening of the Capital Account to Highly Liquid Financial Markets Led Latin America to Two and a Half Cycles of ‘Mania, Panic and Crash’ (Cambridge Working Papers in Economics 1201), p. 2, http://​www.​econ.​cam.​ac.​uk/​dae/​repec/​cam/​pdf/​cwpe1201.​pdf. 19 May 2014.
 
7
Jenkins (2008), p. 11.
 
8
Omwansa (2009), p. 121.
 
9
Lyman (2016).
 
10
Scott (2001), p. 330.
 
11
Ibid., p. 337.
 
12
Ibid., p. 332.
 
13
Jenkins (2008), p. 7.
 
14
Maurer (2012), p. 306.
 
15
Mkoloma (2015).
Mbekeani (2015).
 
16
Mkoloma (2015).
Mbekeani (2015).
 
17
Klein and Mayer (2011), p. 27.
 
18
Ibid.
 
19
Ibid.
 
20
Phiri (2015).
 
21
Chimbe (2015).
RBM HQ (RBM 2015).
 
22
Phiri (2015).
 
23
Chimbe (2015).
 
24
RBM (2013), pp. 11–2.
 
25
In the 2008 census, 41% of women were illiterate. 36% of the population was illiterate—NSO (2009), p. 14.
 
26
Anon (2013), p. 1.
 
27
CAMA (2016).
 
28
Anon (2010) ‘Consumers Demonstrate Over High Bank Rates in Malawi’ (21 April 2010), http://​maravi.​blogspot.​co.​uk/​2010/​04/​nyasatimes-consumers-demonstrate-over.​html. 11 March 2014.
Khombe (2014).
 
29
Such as:
Financial Services Act (Malaŵi, 2010).
Payment Systems Act (2016).
Electronic Transactions Act (Malaŵi, 2016).
 
30
Communications Act (Malaŵi, 2016).
Financial Crimes Act (Malaŵi, 2017).
Consumer Protection Act (Malaŵi, 2003).
Competition and Fair Trading Act (Malaŵi, 1998).
 
31
Payment Systems Act (Malaŵi, 2016).
Electronic Transactions Act (Malaŵi, 2016).
 
32
Guidelines for Mobile Payment Systems (Malaŵi, 2011).
 
33
Ngwira (2017).
 
34
Section 12 Constitution of the Republic of Malaŵi (1994), http://​www.​malawi.​gov.​mw/​images/​Publications/​act/​Constitution%20​of%20​Malawi.​pdf. 21 December 2016.
 
35
Section 67, ibid.
 
36
Section 7, ibid.
 
37
Karine Nyborg (2000) ‘Homo economicus and homo politicus: Interpretation and Aggregation of Environmental Values’ 42 (3) Journal of Economic Behavior & Organization 305, p. 309, http://​www.​sciencedirect.​com/​science/​article/​pii/​S016726810000091​3. 21 December 2018.
 
38
Ibid., p. 310.
 
39
Porteous (2006), p. 5.
 
40
Ibid.
 
41
Ibid.
 
42
Lelieveldt (1996), pp. 1165–6.
 
43
Colin Scott (2017) ‘The Regulatory State and Beyond’ in Peter Drahos (ed) Regulatory Theory: Foundations and Applications (Australian National University Press, Canberra), p. 269.
 
44
Ibid., p. 267.
 
45
Ibid., p. 269.
 
46
Ibid.
 
47
Matthew D McCubbins, Roger G Noll and Barry R Weingast (1989) ‘Structure and Process, Politics and Policy: Administrative Arrangements and the Political Control of Agencies’ 75 Virginia Law Review 431, p. 433, http://​scholarship.​law.​duke.​edu/​cgi/​viewcontent.​cgi?​article=​5950&​context=​faculty_​scholarship. 20 February 2018.
 
48
Ibid., pp. 433–4.
 
49
Quintyn and Taylor (2002), p. 31.
Mark Thatcher (2002) ‘Delegation to Independent Regulatory Agencies: Pressures, Functions and Contextual Mediation’ 25 (1) West European Politics 125, p. 125, http://​0-dx.​doi.​org.​pugwash.​lib.​warwick.​ac.​uk/​10.​1080/​713601588. 16 February 2018.
 
50
Thatcher (2002), p. 125.
 
51
Scott (2017), p. 267.
 
52
Ibid., p. 268.
 
53
Ibid., p. 269.
 
54
Quintyn and Taylor (2002), p. 9.
 
55
Córdova-Novion and Hanlon (2002), p. 71.
 
56
Quintyn and Taylor (2002), pp. 4, 8.
 
57
Córdova-Novion and Hanlon (2002), p. 73.
 
58
Quintyn and Taylor (2002), p. 9.
 
59
Scott (2017), p. 271.
 
60
Baldwin and Black (2008), pp. 32, 34.
 
61
Scott (2017), p. 272.
 
62
Ibid.
 
63
Ayres and Braithwaite (1992), p. 4.
 
64
Baldwin and Black (2008), pp. 18, 19.
 
65
Quintyn and Taylor (2002), p. 22.
 
66
Ibid., pp. 17, 19.
Polizatto (1992), pp. 303–8.
 
67
Quintyn and Taylor (2002), p. 20.
 
68
Ibid., p. 21.
Polizatto (1992), p. 310.
 
69
Quintyn and Taylor (2002), p. 21.
 
70
Córdova-Novion and Hanlon (2002), pp. 89–97.
 
71
Ibid., p. 89.
 
72
Robert Phillips (2003) ‘Stakeholder Theory and Organizational Dogma’ in Robert Phillips (ed) Stakeholder Theory and Organizational Ethics (Berrett-Koehler Publishers, San Francisco, CA), p. 3.
 
73
Edward R Freeman (1984) ‘Stakeholder Theory of the Modern Corporation’ in General Issues in Business Ethics (HarperCollins, New York), p. 39.
 
74
Phillips (2003), p. 3.
 
75
John Argenti (1997) ‘Stakeholders: The Case Against’ 30 (3) Long Range Planning 442, p. 445, http://​www.​sciencedirect.​com/​science/​article/​pii/​S002463019700004​6. 16 February 2018.
 
76
Ibid., p. 442.
 
77
Phillips (2003), p. 3.
 
78
Andrew Campbell (1997) ‘Stakeholders: The Case in Favour’ 30 (3) Long Range Planning 446, p. 448, http://​www.​sciencedirect.​com/​science/​article/​pii/​S002463019700003​4. 16 February 2018.
 
79
Ibid., p. 445.
 
80
Ibid., p. 446.
 
81
Ibid.
 
82
Ibid., p. 449.
 
83
Quintyn and Taylor (2002), p. 5.
 
84
Ibid., pp. 3, 5.
 
85
Stigler (1971).
 
86
Córdova-Novion and Hanlon (2002), p. 82.
 
87
Quintyn and Taylor (2002), pp. 9–10.
Eva Hüpkes, Marc Quintyn and Michael W Taylor (2006) ‘Accountability Arrangements for Financial Sector Regulators’ 39, p. 1 IMF Economic Issues, https://​www.​imf.​org/​external/​pubs/​ft/​issues/​issues39/​ei39.​pdf. 27 February 2018.
 
88
Córdova-Novion and Hanlon (2002), p. 89.
 
89
Public Law Project (2013) An Introduction to Judicial Review (Public Law Project, London).
 
90
Córdova-Novion and Hanlon (2002), p. 96.
 
91
Quintyn and Taylor (2002), p. 32.
 
92
Ibid., p. 32 and Thatcher (2002), p. 144.
 
93
FOSL (2017) ‘Financial Ombudsman Service’ (Financial Ombudsman Service Limited), http://​www.​financial-ombudsman.​org.​uk/​. 13 March 2018.
 
94
Singh (2007), p. 196.
 
95
Ibid.
 
96
Section 5 Ombudsman Act, Act No. 17 of 1996, Chpater 3:07 of the Laws of Malaŵi (Malaŵi, 1996), http://​www.​africanchildforu​m.​org/​clr/​Legislation%20​Per%20​Country/​Malawi/​malawi_​ombudsman_​1996_​en.​pdf. 27 February 2018.
 
97
Singh (2007), p. 199.
 
98
Ibid., pp. 199–200.
 
99
Section 98 Financial Services Act (Malaŵi, 2010).
Singh (2007), pp. 186–90.
 
100
Three Rivers DC v Bank of England (2001) 2 All ER 513 HOL, https://​www.​publications.​parliament.​uk/​pa/​ld199900/​ldjudgmt/​jd000518/​rivers-1.​htm. 27 February 2018.
In the Matter of Citizen Insurance Company Limited Exparte the Registrar of Financial Services.
 
101
Hüpkes et al. (2006), p. 9.
 
102
Thatcher (2002), p. 140.
 
103
Ibid.
 
104
Ibid., p. 143.
 
105
Ibid.
 
106
Ibid.
 
107
Ibid.
 
108
Córdova-Novion and Hanlon (2002), p. 97.
 
109
Airtel had contemplated buying or setting up a bank during the exploratory phase of its mobile money service—Mkoloma (2015).
 
110
Córdova-Novion and Hanlon (2002), pp. 78, 79.
 
111
Ibid.
 
112
Ibid., p. 72.
 
113
Ibid., p. 81.
 
114
RBM MicroFinance Division (2015).
 
115
Herbert A Simon (1972) ‘Theories of Bound Rationality’ in C B McGuire and Roy Radner (eds) Decision and Organization: A Volume in Honor of Jacob Marschak (North-Holland Publishing Company, Amsterdam).
 
116
Córdova-Novion and Hanlon (2002), p. 76.
 
117
Ibid.
 
118
Ibid.
 
119
Ibid., p. 83.
 
120
Quintyn and Taylor (2002), p. 31.
 
121
Ibid.
 
122
Córdova-Novion and Hanlon (2002), p. 81.
 
123
Ibid.
 
124
Ibid., p. 82.
 
125
Ibid., pp. 84–85.
 
126
Quintyn and Taylor (2002), p. 23.
 
127
Ibid.
 
128
Ibid., p. 25.
 
129
Ibid.
 
130
Ibid., p. 26.
 
131
RBM (2017).
 
132
RBM (2015), p. 14.
 
133
RBM MicroFinance Division (2015).
 
134
Communications Act, Malaŵi (Malaŵi, 1998).
 
135
Preamble, ibid.
 
136
Part III, ibid.
 
137
Data transmissions channels now include audio-video channels.
 
138
Part XVIII, Communications Act (Malaŵi, 2016).
 
139
Money Laundering Act (Malaŵi, 2006).
 
140
Phiri (2015).
 
141
Financial Crimes (Suppression of Terrorist Financing and Proliferation) Regulations, 2017 (Malaŵi Government, 2017).
 
142
Consumer Protection Act (Malaŵi, 2003).
 
143
Section 8(2), ibid.
 
144
United Democratic Front (UDF) 1994–2005; Democratic Progressive Party (DPP) 2005–2012; People’s Party (PP) 2012–2014; DPP 2014- present.
 
145
Elijah Phimbi (2016) ‘Kapito Faults APM on “Buy Malawi” Campaign: “Establish Consumer Protection Council”’ Nyasa Times (18 April 2016), http://​www.​nyasatimes.​com/​kapito-faults-apm-on-buy-malawi-campaign-establish-consumer-protection-council/​#sthash.​DbigqXjh.​dpuf. 28 December 2018.
 
146
Ibid.
Note: The Malaŵi Bureau of Standards is not a price monitoring agency but a standard setting and regulating agency - Malaŵi Bureau of Standards Act, Act No. 17 of 2012, (Malaŵi, 2012), http://​www.​rbm.​mw/​documents/​legislation/​RBM%20​ACT%20​JUNE%20​2013.​pdf. 10 February 2018.
 
147
Section 3 Consumer Protection Act (Malaŵi, 2003).
 
148
Section 8, ibid.
 
149
Section 3, ibid.
 
150
Sale of Goods Act, Act No. 14 of 1967, Chapter 48:01 of the Laws of Malaŵi (Malaŵi, 1967), http://​www.​malawilii.​org/​mw/​consolidatedlegi​slation/​4801/​48_​2001_​20sale_​20of_​20goods_​1_​docx_​12176.​pdf. 3 May 2018.
 
151
Section 2 Consumer Protection Act (Malaŵi, 2003).
 
152
Section 2, ibid.
 
153
Section 56, ibid.
 
154
Section 10(2), ibid.
 
155
Section 4 Competition and Fair Trading Act (Malaŵi, 1998).
CFTC (2016b).
 
156
Competition and Fair Trading Act (Malaŵi, 1998).
 
157
Section 8(1), ibid.
 
158
CFTC (2016b).
 
159
CFTC (2016a) ‘Competition and Fair Trading Commission of Malaŵi’, https://​www.​facebook.​com/​CompetitionAndFa​irTradingCommiss​ionOfMalawi/​. 29 December 2018.
 
160
Mbekeani (2015).
 
161
Section 53 Competition and Fair Trading Act (Malaŵi, 1998).
 
162
CFTC (2016b).
 
163
Nankhumwa MP (Minister of Information, 2015).
Soko (2015).
Khunga (2015).
 
164
Section 36, Competition and Fair Trading Act (Malaŵi, 1998).
 
165
Malonda (2016).
 
166
Thatcher (2002), p. 138.
 
167
Section 12(1)(a) Communications Act, Malaŵi (Malaŵi, 1998).
 
168
Clarke et al. (2003), p. 21.
 
169
Córdova-Novion and Hanlon (2002), p. 85.
 
170
Collins Mtika (2015) ‘Malawi Struggles with End of Western donations’ African Independent (3 December 2015), http://​www.​africanindy.​com/​business/​malawi-struggles-with-end-of-western-donations-1435026. 20 December 2018.
 
171
Córdova-Novion and Hanlon (2002), p. 82.
 
172
Ibid., p. 86.
 
173
Ibid.
 
174
Ibid., p. 87.
 
175
Ibid.
 
176
Chibba (2009), pp. 214–6.
 
177
Section 8 Financial Services Act (Malaŵi, 2010).
 
178
Di Castri (2013), p. 25.
 
179
Chimbe (2015).
Phiri (2015).
 
180
The cases of the Anti-Money Launderings Bills for example:
Jai Banda (2007) ‘Money Laundering Developments in Malawi, 2004 to 2006’ Confronting the Proceeds of Crime in Southern Africa: An Introspection (Institute for Security Studies, Pretoria), https://​www.​issafrica.​org/​chapter-1-money-laundering-developments-in-malawi-2004-to-2006. 22 December 2018.
Wisdom Gwede (2016) ‘Malawi Parliament Rejects Financial Crimes Bill: Goodall Wants Committee Meet Weekend for Fast-Track Scrutiny’ Nyasa Times, http://​www.​nyasatimes.​com/​malawi-parliament-rejects-financial-crimes-bill-goodall-wants-committee-meet-weekend-fast-track-scrutiny/​#sthash.​MZ5CaRjv.​dpuf. 22 December 2018.
 
182
Ibid.
 
183
Section 8 Financial Services Act (Malaŵi, 2010).
 
184
Quintyn and Taylor (2002), pp. 3, 5.
 
185
Ibid.
 
186
Chimbe (2015).
RBM HQ (2015).
Phiri (2015).
RBM MicroFinance Division (2015).
 
187
Section  13 Financial Services Act (Malaŵi, 2010).
 
188
Massimo Cirasino and Mariachiara Malaguti (2012) From Remittances to M-Payments: Understanding “Alternative” Means of Payment Within the Common Framework of Retail Payments System Regulation (Financial Infrastrucre Series, The World Bank), p. 17, http://​siteresources.​worldbank.​org/​EXTPAYMENTREMMIT​TANCE/​Resources/​WB2012_​Mobile_​Payments.​pdf. 20 February 2018.
 
189
Ibid.
 
190
Ibid., pp. 18–20.
 
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Metadata
Title
An Alternative Regulatory Framework for Mobile Money
Author
Sunduzwayo Madise
Copyright Year
2019
DOI
https://doi.org/10.1007/978-3-030-13831-8_9