Skip to main content
Disciplines
Automotive Business IT + Informatics Construction + Real Estate Electrical Engineering + Electronics Energy + Sustainability Insurance + Risk Finance + Banking Management + Leadership Marketing + Sales Mechanical Engineering + Materials
Events
DE
EN
Books
Journals
Topic Page
Marketing
Start single access now
Access for companies
EXTENDED SEARCH
Log in
Top
Published in:
Maximum Likelihood Estimation of the Dead Time Period Duration in the Modulated Semi-synchronous Generalized Flow of Events Read chapter Read first chapter

2016 | OriginalPaper | Chapter

Analysis of Business Process Execution Time with Queueing Theory Models

Authors : Konstantin Samouylov, Yuliya Gaidamaka, Elvira Zaripova

Published in: Information Technologies and Mathematical Modelling - Queueing Theory and Applications

Publisher: Springer International Publishing

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

In the paper an approach to the analysis of business process efficiency is proposed. A method for the estimation of a business process execution time as an important performance measure of business processes efficiency is developed. It represents a combination of queuing networks modelling and simplex algorithm of linear programming. The method allows the calculating of the minimum business processes execution time. A method of optimizing activity of the telecommunication company at a predetermined threshold for the business processes execution time is given. The developed technique was illustrated with an end-to-end business process flow “Request-to-Answer” with initial data close to reality.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

inform now
previous chapter Modelling of Systems Using a Time-Triggered Ethernet
next chapter On Analyzing the Blocking Probability of M2M Transmissions for a CQI-Based RRM Scheme Model in 3GPP LTE
Literature
1.
van der Aalst, W.M.P., Christian, S.: Modeling Business Processes: A Petri Net-oriented Approach, pp. 1–386. The MIT Press, London (2011)MATH
2.
3.
Sidnev, A., Tuominen, J., Krassi, B.: Business process modeling and simulation. Helsinki University of Technology. Industrial Information Technology Laboratory Publications, pp. 1–116 (2005)
4.
5.
Baskett, F., Chandy, K.M., Muntz, R.R., Palacios, F.G.: Open, closed, and mixed networks of queues with different classes of customers. J. ACM 22(2), 248–260 (1975)MathSciNetCrossRefMATH
6.
Ficken, F.A.: The Simplex Method of Linear Programming. Dover Books, New York (2015)MATH
7.
Mantepu, T.M., Solly, M.S.: Modelling and measuring milestones in business process optimization. Probl. Persp. Manage. 12(4), 221–224 (2014)
8.
9.
Business Process Model and Notation (BPMN). Version 2.0.2: OMG Document Number: formal.2013-12-09. Object Management Group (2013)
10.
Business process framework (eTOM). End-to-end business flows. GB921 Addendum E. R15.0.0., pp. 1–110 (2016)
11.
Moiseeva, S.P., Zakhorolnaya, I.A.: Mathematical model of parallel retrial queueing of multiple requests. Optoelectron. Instrum. Data Process. 47(6), 567–572 (2011)CrossRef
12.
Nazarov, A.A., Moiseev, A.N.: Distributed system of processing of data of physical experiments. Russ. Phys. J. 57(7), 984–990 (2014)CrossRef
13.
Bakholdina, M., Gortsev, A.: Joint probability density of the intervals length of modulated semi-synchronous integrated flow of events in conditions of a constant dead time and the flow recurrence conditions. In: Dudin, A., Nazarov, A., Yakupov, R., Gortsev, A. (eds.) ITMM 2014. CCIS, vol. 564, pp. 13–27. Springer, Heidelberg (2015). doi:10.​1007/​978-3-319-25861-4_​2
14.
Samouylov, K.E., Chukarin, A.V., Yarkina, N.V.: Business Processes and Information Technology in the Management of Telecommunications Companies, pp. 1–619. Alpina-Publishers, Randwick (2016)
Metadata
Title
Analysis of Business Process Execution Time with Queueing Theory Models
Authors
Konstantin Samouylov
Yuliya Gaidamaka
Elvira Zaripova
Copyright Year
2016
Book
Information Technologies and Mathematical Modelling - Queueing Theory and Applications

Print ISBN: 978-3-319-44614-1

Electronic ISBN: 978-3-319-44615-8

Copyright Year: 2016

DOI
https://doi.org/10.1007/978-3-319-44615-8_28

Premium Partner

    Image Credits