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2022 | OriginalPaper | Chapter

Analysis of Secondary Education Services During the COVID-19 Pandemic

Authors : Cici Sundari, Achmad Nurmandi, Isnaini Muallidin, Danang Kurniawan, Salahudin

Published in: Human Interaction, Emerging Technologies and Future Systems V

Publisher: Springer International Publishing

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Abstract

The research objective is to look at secondary education services during the COVID-19 pandemic to determine education services’ effectiveness. The method in this research is Q-DAS (Qualitative Data Analysis Software) NVivo 12 plus. The research data use the Twitter social media activity of the Ministry of Education and Culture of Indonesia. Stages of data analysis with NVivo 12 plus data were taken, data import, data coding, data classification, and data display. The research results show that educational services during the COVID-19 pandemic in Indonesia are ineffective compared to conventional (face-to-face) learning. Online knowledge is only practical for giving assignments. The success of online learning during COVID-19 depends on all school parties’ discipline by making schemes to compile good management in regulating the online learning system. Creating a systematic and straightforward schedule facilitates parent and school communication to monitor students effectively.

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Title: Analysis of Secondary Education Services During the COVID-19 Pandemic
Authors: Cici Sundari
Achmad Nurmandi
Isnaini Muallidin
Danang Kurniawan
Salahudin
Publisher: Springer International Publishing
Book: Human Interaction, Emerging Technologies and Future Systems V
Print ISBN: 978-3-030-85539-0

Electronic ISBN: 978-3-030-85540-6

Copyright Year: 2022
DOI: https://doi.org/10.1007/978-3-030-85540-6_123

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