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2018 | OriginalPaper | Chapter

Analyzing the Impact of Strategic Performance Management Systems and Role Ambiguity on Performance: A Qualitative Approach

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Abstract

This research questions the assumption that strategic performance measurement systems (SPMS) that define strategic goals at the individual job level reduce role ambiguity and ensure desired employee outcomes. Through qualitative research of both white-collar and blue-collar jobs, we seek to determine the types of jobs most amenable to SPMS guidance.

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Appendix
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Metadata
Title
Analyzing the Impact of Strategic Performance Management Systems and Role Ambiguity on Performance: A Qualitative Approach
Authors
Enoch Asare
Sue Conger
Copyright Year
2018
DOI
https://doi.org/10.1007/978-3-319-58965-7_2

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