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Published in: Operations Management Research 1-4/2009

01-12-2009

Assessing the performance impact of supply chain planning in net-enhanced organizations

Authors: Gensheng (Jason) Liu, Kathleen McKone-Sweet, Rachna Shah

Published in: Operations Management Research | Issue 1-4/2009

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Abstract

This paper presents a conceptual framework that hypothesizes the nature of the relationships between a firm’s use of Internet-based information technology (IT), supply chain planning capability, and operational performance. Using data from 266 manufacturing sites and structural equation modeling, we show that the impact of IT on operational performance is contingent upon the intent of its use. Specifically, our results suggest that IT’s use in exploiting existing opportunities has both a direct effect and an indirect effect, mediated through supply chain planning capabilities, on operational performance. In contrast, when IT is used to explore new opportunities, it has neither a direct nor an indirect effect on operational performance. Implications of these research findings are reported.

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Appendix
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Metadata
Title
Assessing the performance impact of supply chain planning in net-enhanced organizations
Authors
Gensheng (Jason) Liu
Kathleen McKone-Sweet
Rachna Shah
Publication date
01-12-2009
Publisher
Springer US
Published in
Operations Management Research / Issue 1-4/2009
Print ISSN: 1936-9735
Electronic ISSN: 1936-9743
DOI
https://doi.org/10.1007/s12063-009-0022-6

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