Skip to main content
Top

Hint

Swipe to navigate through the chapters of this book

2021 | OriginalPaper | Chapter

Attitudes Towards Human-Robot Collaboration and the Impact of the COVID-19 Pandemic

Authors : Verena Wagner-Hartl, Kevin Pohling, Marc Rössler, Simon Strobel, Simone Maag

Published in: HCI International 2021 - Late Breaking Posters

Publisher: Springer International Publishing

share
SHARE

Abstract

It is expected that human-robot collaboration will increase in the future. Some people are already experiencing this in their working life, but other people are still skeptical about it. The COVID-19 pandemic has brought new challenges to the world’s population and has a strong impact on our everyday working life. The question arises, whether the perceived involvement in the current situation as well as the occupational field influence the attitudes towards human-robot collaboration. Overall, 54 men, 45 women and 1 non-binary (N = 100) aged between 18 and 71 years (M = 29.87, SD = 14.00) participated in an exploratory online study. The results of the study show that the participants’ attitudes towards the use of collaborative robots in the three different categories assembly, logistics and cleaning were rather positive. Furthermore, assembly and logistics tasks were assessed as significant more conceivable for human-robot collaboration than cleaning tasks. Interestingly, participants that were more concerned about the COVID-19 pandemic assessed the use of collaborative robots overall significant more positive than other participants did. Attitude differences due to the different occupational fields of the participants did not reach the level of significance. In addition, the participants described different functions in which they could imagine collaborative robots in the three categories assembly, logistics and cleaning. The results of the presented exploratory study shall help to get more insight in this important future field.
Literature
2.
go back to reference Vanderborght, B.: Unlocking the potential of industrial human–robot collaboration. A vision on industrial collaborative robots for economy and society. European Commission, Brussels (2019) Vanderborght, B.: Unlocking the potential of industrial human–robot collaboration. A vision on industrial collaborative robots for economy and society. European Commission, Brussels (2019)
3.
go back to reference European Commission: Public attitudes towards robots. Special Eurobarometer 382, report (2012). 97 pp. European Commission: Public attitudes towards robots. Special Eurobarometer 382, report (2012). 97 pp.
4.
go back to reference Katz, J.E., Halpern, D.: Attitudes towards robots suitability for various jobs as affected robot appearance. Behav. Inf. Technol. 33(9), 941–953 (2014) CrossRef Katz, J.E., Halpern, D.: Attitudes towards robots suitability for various jobs as affected robot appearance. Behav. Inf. Technol. 33(9), 941–953 (2014) CrossRef
5.
go back to reference Takayama, L., Ju, W., Nass, C.: Beyond dirty, dangerous and dull: what everyday people think robots should do. In: Proceedings 2008 3rd ACM/IEEE International Conference on Human-Robot Interaction (HRI), Amsterdam, pp. 25–32 (2008) Takayama, L., Ju, W., Nass, C.: Beyond dirty, dangerous and dull: what everyday people think robots should do. In: Proceedings 2008 3rd ACM/IEEE International Conference on Human-Robot Interaction (HRI), Amsterdam, pp. 25–32 (2008)
6.
go back to reference Kravchenko, O., Leshchenko, M., Marushchak, D., Vdovychenko, Y., Boguslavska, S.: The digitalization as a global trend and growth factor of the modern economy. SHS Web Conf. 65, 1–5 (2019) CrossRef Kravchenko, O., Leshchenko, M., Marushchak, D., Vdovychenko, Y., Boguslavska, S.: The digitalization as a global trend and growth factor of the modern economy. SHS Web Conf. 65, 1–5 (2019) CrossRef
7.
go back to reference Faraj, S., Renno, W., Bhardwaj, A.: Unto the breach: what the COVID-19 pandemic exposes about digitalization. Inf. Organ. 31, 1–7 (2021) CrossRef Faraj, S., Renno, W., Bhardwaj, A.: Unto the breach: what the COVID-19 pandemic exposes about digitalization. Inf. Organ. 31, 1–7 (2021) CrossRef
8.
go back to reference Mumm, J.-N., Rodler, S., Mumm, M.-L., Bauer, R.M., Stief, C.G.: Digitale Innovation in der Medizin – die COVID-19-Pandemie als Akzelerator von “digital health” [Digital innovation in medicine - the COVID 19 pandemic as an accelerator of “digital health”]. J. Urol. Urogynäkol. AT. 1–5 (2020) Mumm, J.-N., Rodler, S., Mumm, M.-L., Bauer, R.M., Stief, C.G.: Digitale Innovation in der Medizin – die COVID-19-Pandemie als Akzelerator von “digital health” [Digital innovation in medicine - the COVID 19 pandemic as an accelerator of “digital health”]. J. Urol. Urogynäkol. AT. 1–5 (2020)
9.
go back to reference Humphreys, G.: Digital health and COVID-19. Bull. World Health Organ. 98, 731–732 (2020) CrossRef Humphreys, G.: Digital health and COVID-19. Bull. World Health Organ. 98, 731–732 (2020) CrossRef
10.
go back to reference Kim, S., Kim, J., Badu-Baiden, F., et al.: Preference for robot service or human service in hotels? Impacts of the COVID-19 pandemic. Int. J. Hosp. Manage. 93, 102795 (2021) Kim, S., Kim, J., Badu-Baiden, F., et al.: Preference for robot service or human service in hotels? Impacts of the COVID-19 pandemic. Int. J. Hosp. Manage. 93, 102795 (2021)
11.
go back to reference Zeng, Z., Chen, P.-J., Lew, A.A.: From high-touch to high-tech: COVID-19 drives robotics adoption. Tourism Geographies. Int. J. Tour. Space Place Environ. 22(3), 724–734 (2020) Zeng, Z., Chen, P.-J., Lew, A.A.: From high-touch to high-tech: COVID-19 drives robotics adoption. Tourism Geographies. Int. J. Tour. Space Place Environ. 22(3), 724–734 (2020)
12.
go back to reference Zhang, Y.: A big data analyses of public perception of service robots amid COVID-19. Adv. Hosp. Tour. Res. 9(1), 234–242 (2021) Zhang, Y.: A big data analyses of public perception of service robots amid COVID-19. Adv. Hosp. Tour. Res. 9(1), 234–242 (2021)
14.
go back to reference Mayring, P.: Qualitative Inhaltsanalyse: Grundlagen und Techniken [Qualitative content ana-lysis: basics and techniques]. Beltz, Weinheim and Basel (2010) Mayring, P.: Qualitative Inhaltsanalyse: Grundlagen und Techniken [Qualitative content ana-lysis: basics and techniques]. Beltz, Weinheim and Basel (2010)
Metadata
Title
Attitudes Towards Human-Robot Collaboration and the Impact of the COVID-19 Pandemic
Authors
Verena Wagner-Hartl
Kevin Pohling
Marc Rössler
Simon Strobel
Simone Maag
Copyright Year
2021
DOI
https://doi.org/10.1007/978-3-030-90176-9_38