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Metadata
Title
Bei „Problemkunden“ ganz besonders auf die Sprache achten
Kommunikationskompetenz
Author
Patric P. Kutscher
Publication date
01-04-2010
Publisher
Gabler Verlag
Published in
Bankmagazin / Issue Special Issue 4/2010
Print ISSN: 0944-3223
Electronic ISSN: 2192-8770
DOI
https://doi.org/10.1007/BF03254819

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