Skip to main content
Disciplines
Automotive Business IT + Informatics Construction + Real Estate Electrical Engineering + Electronics Energy + Sustainability Insurance + Risk Finance + Banking Management + Leadership Marketing + Sales Mechanical Engineering + Materials
Events
DE
EN
Books
Journals
Topic Page
Marketing
Start single access now
Access for companies
EXTENDED SEARCH
Log in
Top
Published in:
Integrating User-Centred Design in Agile Development Read chapter Read first chapter

2016 | OriginalPaper | Chapter

9. BoB: A Framework for Organizing Within-Iteration UX Work in Agile Development

Author : Kati Kuusinen

Published in: Integrating User-Centred Design in Agile Development

Publisher: Springer International Publishing

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

Most research on Agile UCD recommends scheduling of UX work one iteration ahead of development. There is, however, some evidence arguing for an approach where software developers and UX specialists work in cross-functional teams conducting design and implementation tasks during the present iteration. This within-iteration approach can, for instance, improve communication between UX designers and software developers and thus help the team to better concentrate on value-adding work. This chapter discusses problems related to the iteration-ahead approach and introduces a framework called BoB (Best of Both Worlds) that utilizes the within-iteration approach to integrate UX work in agile development. Furthermore, we present guidelines related to factors that support the within-iteration approach and the cross-functional team.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

inform now
previous chapter Workshop on the Integration of User-Centred Design and Agile Development: Approach, Findings and Themes
next chapter Challenges from Integrating Usability Activities in Scrum: Why Is Scrum so Fashionable?
Literature
1.
Cyr D, Head M, Ivanov A (2006) Design aesthetics leading to m-loyalty in mobile commerce. Inf Manag 43(8):950–963CrossRef
2.
Mahmood MA, Burn JM, Gemoets LA, Jacquez C (2000) Variables affecting information technology end-user satisfaction: a meta-analysis of the empirical literature. Int J Hum Comput Stud 52(4):751–771CrossRef
3.
Brhel M, Meth H, Maedche A, Werder C (2015) Exploring principles of user-centered agile software development: a literature review. Inf Softw Technol 61:163–181CrossRef
4.
da Silva T, Martin A, Maurer F, Silveira M (2011) User-centered design and Agile methods: a systematic review. In: Proceedings of the Agile methods in software development (Agile 2011)
5.
Miller L (2005) Case study of customer input for a successful product. In: Proceedings of the Agile Conference ’05. IEEE Computer Society, pp 225–234
6.
Sy D (2007) Adapting usability investigations for Agile user-centered design. J Usability Stud 2(3):112–132MathSciNet
7.
Roddenberry G (writer), Piller M (writer), Bole C (director) (1990) The best of both worlds: part 1 [Television series episode]. In: Berman R (executive producer), Star Trek: the next generation, USA
8.
Kuusinen K, Mikkonen T, Pakarinen S (2012) Agile user experience development in a large software organization: good expertise but limited impact. In: Proceedings of the Human-Centered Software Engineering (HCSE’12). Springer, Berlin/Heidelberg, pp 94–111
9.
Kuusinen K, Väänänen-Vainio-Mattila K (2012) How to make agile UX work more efficient: management and sales perspectives. In: Proceedings of the 7th Nordic Conference on Human-Computer Interaction: making sense through design (NordiCHI ’12). ACM, pp 139–148
10.
Kuusinen K, Mikkonen T (2013) Designing user experience for mobile apps: long-term product owner perspective. In: Proceedings of the 20th Asia-Pacific Software Engineering Conference (APSEC’13), IEEE Computer Society Order Number E5158, pp 535–540
11.
Kuusinen K, Mikkonen T (2014) On designing UX for mobile enterprise apps. In: Proceedings of the software engineering and advanced applications, IEEE Computer Society, pp 221–228
12.
Kuusinen K (2015) Task allocation between UX specialists and developers in agile software development projects. In: Proceedings of the Human-Computer Interaction – INTERACT 2015, LNCS 9298. Springer International Publishing, pp 27–44
13.
Kuusinen K (2015) Overcoming challenges in agile user experience work: cross-case analysis of two large software organizations. In: Proceedings of the 41st Euromicro conference series on Software Engineering and Advanced Applications (SEAA’15). IEEE Computer Society (2015), doi:10.​1109/​SEAA.​2015.​38
14.
Kuusinen K (2015) Continuous user experience development. In: INTERACT 2015 adjunct proceedings: 15th IFIP TC. 13 International conference on human-computer interaction 2015, vol 22. University of Bamberg Press, p 233
15.
Kuusinen K (2015) Integrating UX work in agile enterprise software development. Doctoral thesis, Publication 1339, Tampere University of Technology
16.
Kuusinen K, Väätäjä H, Mikkonen T, Väänänen K (2016) Towards understanding how agile teams predict user experience. In: Integrating user-centred design in agile development. Springer, Cham
17.
Cockburn A, Highsmith J (2001) Agile software development: the people factor. IEEE Comput 34(11):131–133CrossRef
18.
19.
Highsmith J, Cockburn A (2001) Agile software development: the business of innovation. Computer 34(9):120–127CrossRef
20.
Schwaber K (2004) Agile project management with Scrum, 1st edn, Microsoft professional. Microsoft Press, RedmondMATH
21.
Salah D, Paige R, Cairns P (2014) A systematic literature review on agile development processes and user centred design integration. In: Proceedings of the 18th international conference on Evaluation and Assessment in Software Engineering (EASE’14). ACM, Article 5, 10 p
22.
Ferreira J, Sharp H, Robinson H (2010) Values and assumptions shaping agile development and user experience design in practice. In: Proceedings of the XP 2010, LNBIP 48:178–183
23.
Gulliksen J (1999) Bringing the social perspective: user centred design. In: HCI (1) 1999, pp 1327–1331
24.
25.
26.
Patton J (2014). User story mapping: discover the whole story, build the right product. O’Reilly Media, 324 pp
27.
Ferreira J, Sharp H, Robinson H (2011) User experience design and agile development: managing cooperation through articulation work. Softw Pract Exp 41(9):963–974, (Wiley)CrossRef
28.
Isomursu M, Sirotkin A, Voltti P, Halonen M (2012) User experience design goes agile in lean transformation—a case study. In: Proceedings of the Agile Conference (AGILE 2012), pp 1–10.
29.
Hodgetts P (2005) Experiences integrating sophisticated UX design into agile process. In: Proceedings of the Agile Conference 2005, IEEE, Denver, CO, pp 235–242
30.
Lee JC (2006) Embracing agile development of usable software systems. In: Proceedings of the Conference on Human Factors in Computing Systems CHI 2006. ACM, pp 1767–1770
31.
Eisenhardt KM (1989) Building theories from case study research. Acad Manag Rev 14(4):532–550
32.
Eisenhardt KM, Graebner ME (2007) Theory building from cases: opportunities and challenges. Acad Manag J 50(1):25–32CrossRef
33.
Yin RK (2003) Case study research: design and methods, 3rd edn. Sage, Thousand Oaks, 181p
34.
Runeson P, Höst M (2009) Guidelines for conducting and reporting case study research in software engineering. Empir Softw Eng 14:131–164CrossRef
35.
Gulliksen J, Göransson B, Boivie I, Blomkvist S, Persson J, Cajander Å (2003) Key principles for user-centred systems design. BIT 22(6):397–409
36.
Chow T, Cao DB (2008) A survey study of critical success factors in agile software projects. J Syst Softw 81(6):961–971CrossRef
37.
Gulliksen J, Göransson B, Lif M (2001) A user-centered approach to object-oriented user interface design. In: van Harmelen (21), chapter 8
38.
Holbrook MB, Hirschman EC (1982) The experiential aspects of consumption: consumer fantasies, feelings, and fun. J Consum Res 9:132–140CrossRef
39.
Lantos GP (2015) Consumer behavior in action: real-life applications for marketing managers. Routledge, New York
40.
Kruchten P, Nord RL, Ozkaya I (2012) Technical debt: from metaphor to theory and practice. IEEE Softw 6:18–21CrossRef
41.
Cunningham W (1992) The WyCash portfolio management system. OOPSLA’ 92 Experience report
42.
Anastassova M, Mégard C, Burkhardt JM (2007) Prototype evaluation and user-needs analysis in the early design of emerging technologies. In: Human-computer interaction, Interaction design and usability. Springer, Berlin/Heidelberg, pp 383–392
43.
Van Kleef E, van Trijp HC, Luning P (2005) Consumer research in the early stages of new product development: a critical review of methods and techniques. Food Qual Prefer 16(3):181–201CrossRef
Metadata
Title
BoB: A Framework for Organizing Within-Iteration UX Work in Agile Development
Author
Kati Kuusinen
Copyright Year
2016
Book
Integrating User-Centred Design in Agile Development

Print ISBN: 978-3-319-32163-9

Electronic ISBN: 978-3-319-32165-3

Copyright Year: 2016

DOI
https://doi.org/10.1007/978-3-319-32165-3_9