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Published in: Journal of the Academy of Marketing Science 4/2022

30-04-2022 | Review Paper

Brand actions and financial consequences: a review of key findings and directions for future research

Authors: Vanitha Swaminathan, Sayan Gupta, Kevin Lane Keller, Donald Lehmann

Published in: Journal of the Academy of Marketing Science | Issue 4/2022

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Abstract

The brand-finance interface has been an important area of research in marketing for over three decades. Using the brand-value chain framework as a conceptual foundation, we review the literature that links core brand-related actions to stock market outcomes and accounting-based performance metrics and, more importantly, capture what has been learned collectively. We classify brand actions that have been examined in prior research by their cause (proactive vs. reactive) and scope (strategic vs. tactical) and describe their impacts on various financial performance metrics (e.g., stock returns, Tobin’s q), emphasizing key mediators and moderators influencing the process. We then utilize this framework to identify gaps or ambiguities in prior research findings and suggest research questions to help advance our understanding of the financial value implications of brand-related actions.

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Appendix
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Footnotes
1
Brand values come from Interbrand’s Most Valued Brands Survey in 2019 (https://​www.​rankingthebrands​.​com/​The-Brand-Rankings.​aspx?​rankingID=​37&​year=​1273, Accessed March 1, 2021). Market capitalization comes from January 2020 figures from Yahoo! Finance. Market capitalizations of these companies are $1.38 trillion (Apple), $1 trillion (Google), $1.27 trillion (Microsoft), and $243 billion (Coca-Cola).
 
2
To focus squarely on brand actions and financial outcomes, we removed papers that examine customer satisfaction and include no overt branding actions, and we restricted papers that focus on corporate social responsibility to those involving brand-level outcomes or brand-level activism.
 
3
The Fama–French model incorporates three systematic factors: market risk factor (MKT), the small-minus-big (SMB) factor, and the high versus low book-to-market (HML) factor. Carhart (1997) adds a fourth factor, momentum (up-minus-down), to the model, which accounts for the difference between the lowest- and highest-performing firms.
 
4
We identified theoretical underpinnings by scanning all the articles for mentions of each theory. For signaling theory, we searched for explicit mentions of “signaling,” “signals,” “information asymmetry,” “signal quality,” and the like, in the body of the text. For resource-based theory, we captured explicit mentions of “resource-based view,” “market-based assets,” “resource-based theory,” “rare resources,” “valuable resources,” and the like.
 
5
Marketplace outcomes involve mediators that are brought about by customer purchase decisions in the marketplace. These include customer lifetime value, market share, and so on.
 
6
Examples of industry-based mediators include barriers to entry, threat of competition, analyst coverage, and relative market share, among others.
 
7
The BAV dimensions previously included energy and differentiation as separate dimensions; they have since been combined by Young & Rubicam (the data provider) into a single dimension called “energized differentiation.”
 
8
See https://​interbrand.​com/​thinking/​best-global-brands-2020-methodology/​. In this review, we codify papers investigating FBBE and CBBE under the same mediator classification.
 
9
Note that this differs from the aforementioned impact of advertising, which occurs because of a perceived (vs. actual) future increase in brand equity associated with higher advertising.
 
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Metadata
Title
Brand actions and financial consequences: a review of key findings and directions for future research
Authors
Vanitha Swaminathan
Sayan Gupta
Kevin Lane Keller
Donald Lehmann
Publication date
30-04-2022
Publisher
Springer US
Published in
Journal of the Academy of Marketing Science / Issue 4/2022
Print ISSN: 0092-0703
Electronic ISSN: 1552-7824
DOI
https://doi.org/10.1007/s11747-022-00866-7

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