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2017 | OriginalPaper | Chapter

Changes to the Universal Service: Influencing Factors, Impacts and Regulatory Implications

Authors : Steven Cape, Philip Groves

Published in: The Changing Postal and Delivery Sector

Publisher: Springer International Publishing

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Abstract

The Postal Services Directive 2008/6/EC in Article 3 sets out the obligation on Member States to “ensure that users enjoy the right to a universal service involving the permanent provision of a postal service of specified quality at all points in their territory at affordable prices for all users”.

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previous chapter Econometric Benchmarking of Delivery and Processing Costs in the UK Postal Sector

next chapter Mail Composition and Recipients’ Reaction to Direct Mail

Prior to the Act, Itella considered that non-priority letters were outside of the USO (Copenhagen Economics 2010). Following the Act, Itella considers that priority letters are outside of the USO (WIK 2013).

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Title: Changes to the Universal Service: Influencing Factors, Impacts and Regulatory Implications
Authors: Steven Cape
Philip Groves
Publisher: Springer International Publishing
Book: The Changing Postal and Delivery Sector
Print ISBN: 978-3-319-46045-1

Electronic ISBN: 978-3-319-46046-8

Copyright Year: 2017
DOI: https://doi.org/10.1007/978-3-319-46046-8_17