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Evaluation of Online Consulting Using Co-browsing: What Factors Are Related to Good User Experience? Read chapter Read first chapter

2020 | OriginalPaper | Chapter

Closing the Gap of Creating Design Concepts for DSS by Applying the Situation Awareness Oriented Design Principles

Authors : Elena Dalinger, Daniel Feiser

Published in: Advances in Usability and User Experience

Publisher: Springer International Publishing

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Abstract

Cognitive Systems Engineering (CSE) provides methods for system design, which base on the analysis of cognitive demands in the work domain. CSE methods are successfully used to design decision support for many domains, but they provide no guidance on how to develop design concepts after cognitive requirements are derived. By means of the Applied Cognitive Work Analysis (ACWA), a CSE methodology for the analysis and design of decision support systems, we show how Situation Awareness Oriented Design (SAOD) principles could support the definition of requirements for design. We applied the methodology to develop mobile systems for the support of fire brigade team leaders on board a vessel. The results show that using the guidance in form of SAOD principles can enrich the design process compared to the application of ACWA without this guidance.

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Metadata
Title
Closing the Gap of Creating Design Concepts for DSS by Applying the Situation Awareness Oriented Design Principles
Authors
Elena Dalinger
Daniel Feiser
Copyright Year
2020
Book
Advances in Usability and User Experience

Print ISBN: 978-3-030-19134-4

Electronic ISBN: 978-3-030-19135-1

Copyright Year: 2020

DOI
https://doi.org/10.1007/978-3-030-19135-1_2

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