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2018 | OriginalPaper | Chapter

24. Communities of Practice and Centres of Excellence

Authors : Sofie Blakstad, Robert Allen

Published in: FinTech Revolution

Publisher: Springer International Publishing

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Abstract

This chapter describes a way to manage skills development in any organisation in the ecosystem, but in particular within the service aligned organisation. It expands on the theme of devolving decision rights and control to expert groups, covered in the previous chapter. We describe two approaches to the skills community, in the Communities of Practice distributed throughout an organisation, and the centres of excellence where skills are centralised into a single type of service delivery. We compare the two models, highlighting common themes and differences, and how they can be applied to the capability aligned organisation.

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previous chapter Case Managed and Core Standardised Capabilities

next chapter Service Architecture

Title: Communities of Practice and Centres of Excellence
Authors: Sofie Blakstad
Robert Allen
Publisher: Springer International Publishing
Book: FinTech Revolution
Print ISBN: 978-3-319-76013-1

Electronic ISBN: 978-3-319-76014-8

Copyright Year: 2018
DOI: https://doi.org/10.1007/978-3-319-76014-8_24