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2019 | OriginalPaper | Chapter

Comparative Analysis Comprehensibility of Healthcare Symbols Between USA and China

Authors : Chuanyu Zou, Guangxin Wang

Published in: Cross-Cultural Design. Methods, Tools and User Experience

Publisher: Springer International Publishing

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Abstract

With the tide of globalization getting ever higher and stronger, the need grows rapidly to travel aboard in order to obtain better health care. Hospital normally consists of many clinical departments and medical technology departments. It is difficult for patients to obtain medical information. Graphical symbols are helpful for patients who have limited ability to understand medical environment. In this study, 10 USA healthcare symbols from SEGD and 10 Chinese healthcare symbols from GB/T 10001.6 were conducted comprehension test. It was found that Chinese participants’ average comprehension level on Chinese healthcare symbols is higher than that of American healthcare symbols. The study showed that the understanding of words, characters, etc. is highly correlated with the cultural background. They are not applicable as main element of a public information symbol. Furthermore, the respondents with higher education level have less difficulty than those with lower education level in comprehending graphical symbols.

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Literature
1.
go back to reference GB/T 10001 Public information graphic symbol. Standardization Administration of the People’s Republic of China (SAC) (2014) GB/T 10001 Public information graphic symbol. Standardization Administration of the People’s Republic of China (SAC) (2014)
2.
go back to reference GB/T 20501 Public information guidance system – Design elements and requirements. Standardization Administration of the People’s Republic of China (SAC) (2014) GB/T 20501 Public information guidance system – Design elements and requirements. Standardization Administration of the People’s Republic of China (SAC) (2014)
3.
go back to reference GB/T 15566 Public information guidance system – Setting principles and requirements. Standardization Administration of the People’s Republic of China (SAC) (2012) GB/T 15566 Public information guidance system – Setting principles and requirements. Standardization Administration of the People’s Republic of China (SAC) (2012)
4.
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10.
go back to reference ISO 9186-1:2014 Graphical symbols – Test methods – Part 1: Method for testing comprehensibility. International Organization for Standardization (ISO) (2014) ISO 9186-1:2014 Graphical symbols – Test methods – Part 1: Method for testing comprehensibility. International Organization for Standardization (ISO) (2014)
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go back to reference ISO 9186-2:2008 Graphical symbols – Test methods – Part 2: Method for testing perceptual quality comprehensibility. International Organization for Standardization (ISO) (2008) ISO 9186-2:2008 Graphical symbols – Test methods – Part 2: Method for testing perceptual quality comprehensibility. International Organization for Standardization (ISO) (2008)
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go back to reference ISO 9186-3:2014 Graphical symbols – Test methods – Part 3: Method for testing symbol referent association. International Organization for Standardization (ISO) (2014) ISO 9186-3:2014 Graphical symbols – Test methods – Part 3: Method for testing symbol referent association. International Organization for Standardization (ISO) (2014)
14.
go back to reference ISO 22727:2007 Graphical symbols – Creation and design of public information symbols – Requirements. International Organization for Standardization (ISO) (2007) ISO 22727:2007 Graphical symbols – Creation and design of public information symbols – Requirements. International Organization for Standardization (ISO) (2007)
Metadata
Title
Comparative Analysis Comprehensibility of Healthcare Symbols Between USA and China
Authors
Chuanyu Zou
Guangxin Wang
Copyright Year
2019
DOI
https://doi.org/10.1007/978-3-030-22577-3_33