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2018 | OriginalPaper | Chapter

Comparison of Laboral Tension Between Management and Operational Teams

Authors : Velia Castillo-Pèrez, Liliana Carrazco-Armendariz, Mario Alberto Corral-Chacón, Ramòn Federico Elizondo

Published in: Advances in Human Factors, Business Management and Leadership

Publisher: Springer International Publishing

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Abstract

This research corroborates that stress level showed by upper management groups, and lowest labor ranks are similar, and that there is not statistical difference. Karasek questionnaire was used to measure labor tension level and resources available to the worker to deal with different job situations, such as qualifications, skills, experience, team work, including the amount of autonomy and participation in the decision making as well as the control over the development of the employee’s activities. The study performed among 78 employees of several labor backgrounds and different professional skills, working in different local businesses. The levels studied were from operational up to management; sample divided in two segments according to hierarchical level within their workplace. 2-sample t test was used to compare the teams; results showed no significant statistical difference. The study offers to directives, elements to evaluate laboral stress level and effect on performance of employees.

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Title: Comparison of Laboral Tension Between Management and Operational Teams
Authors: Velia Castillo-Pèrez
Liliana Carrazco-Armendariz
Mario Alberto Corral-Chacón
Ramòn Federico Elizondo
Publisher: Springer International Publishing
Book: Advances in Human Factors, Business Management and Leadership
Print ISBN: 978-3-319-60371-1

Electronic ISBN: 978-3-319-60372-8

Copyright Year: 2018
DOI: https://doi.org/10.1007/978-3-319-60372-8_42

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