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In chapter 5, we saw that enterprise resilience extends well beyond product development, touching on virtually every business process from supply chain management to capital investment. Through resilience awareness, companies are able to harness the unique capabilities of human beings to reflect on experience, interpret new information, recognize systemic patterns, envision alternative futures, avoid unexpected consequences, and creatively adapt to unforeseen situations. These capabilities can be leveraged through the practice of DFR: examining every decision through a resilience lens and developing guidelines for building inherent resilience into the structure and function of all enterprise systems.
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P. Senge, B. Smith, N. Kruschwitz, J. Laur, and S. Schley, The Necessary Revolution: How Individuals and Organizations Are Working Together to Create a Sustainable World, US Green Building Council, 2008, p. 6.
D. N. Bresch, J. Berghuijs, R. Egloff, and R. Kupers, “A Resilience Lens for Enterprise Risk Management,” in Turbulence: A Corporate Perspective on Collaborating for Resilience, ed. R. Kupers, Amsterdam University Press, 2014.
National Research Council, Pathways to Urban Sustainability: Research and Development on Urban Systems, National Academies Press, 2010.
President’s State, Local, and Tribal Leaders Task Force on Climate Preparedness and Resilience: Recommendations to the President, November 2014, http://www.whitehouse.gov/administration/eop/ceq/initiatives/resilience/taskforce
L. S. Fuerth and E. M. H. Faber, “Anticipatory Governance: Practical Upgrades,” National Defense University and George Washington University, 2012.
Committee on Increasing National Resilience to Hazards and Disasters and Committee on Science, Engineering, and Public Policy, National Academies, Disaster Resilience: A National Imperative, National Academies Press, 2012.
P. C. Evans and P. Fox-Penner, “Resilient and Sustainable Infrastructure for Urban Energy Systems,” Solutions, Fall 2014.
New York State 2100 Commission, “Recommendations to Improve the Strength and Resilience of the Empire State’s Infrastructure,” 2013, http://www.governor.ny.gov/sites/governor.ny.gov/files/archive/assets/documents/NYS2100.pdf
Helpful information was provided by Peter Williams at IBM.
- Connecting with Broader Systems
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- Chapter Eleven