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Theoretical-Methodological Basis for Complex Organization Diagnosis Read chapter Read first chapter

2021 | OriginalPaper | Chapter

3. Consulting as a Systemic Intervention Process

Authors : Benito Sánchez-Lara, Oscar Everardo Flores-Choperena

Published in: Problem Solving In Operation Management

Publisher: Springer International Publishing

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Abstract

This chapter discusses three reasons why organizational consulting may be ineffective. Two of those reasons are associated with the actors involved in the consulting process; the third reason is associated with the intervention process for problem solving. Failures in the consulting process have been widely reported in the literature, along with their causes and proposed approaches to prevent such failures. Also in this chapter, the theoretical and methodological elements that form systems thinking are identified, located, and integrated in the consulting process. These elements provide conditions that allow the consulting process to become a systemic intervention. The inclusion of theoretical and methodological elements aims to improve the effectiveness of the consulting process, although it could increase the risk of transforming the consulting process from heuristic to rational.

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Metadata
Title
Consulting as a Systemic Intervention Process
Authors
Benito Sánchez-Lara
Oscar Everardo Flores-Choperena
Copyright Year
2021
Book
Problem Solving In Operation Management

Print ISBN: 978-3-030-50088-7

Electronic ISBN: 978-3-030-50089-4

Copyright Year: 2021

DOI
https://doi.org/10.1007/978-3-030-50089-4_3