2015 | OriginalPaper | Chapter
Corporate Hospitality: Benefits, Challenges & Approach in Financial Services
Authors : Mohit Saluja, Li-Wei Mai
Published in: Proceedings of the 2010 Academy of Marketing Science (AMS) Annual Conference
Publisher: Springer International Publishing
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This paper examines the role of corporate hospitality in financial services from the perspective of relationship management executives in corporate banks. Personal interviews and a survey were conducted among marketing and event specialists to identify the goals, benefits, challenges and key issues related to corporate hospitality. The primary benefits were found to be: relationship building, increased sales, networking and reputation building for the hosting company. The challenges included budget constraints, high costs, rise in competition, the need to create unique experiences and ethical concerns.