4. Corporate Social Responsibilities in Air Transport: A Research Agenda on the Effects of the COVID-19 Pandemic

The subject of this research is the corporate social responsibilities of aviation organizations. The research aims to reveal the relationship between aviation organizations and CSR initiatives and the effects of the COVID-19 pandemic on this relationship. The research area has been created with a global approach, from airport and airline organizations in different parts of the world. The research utilizes the literature review and secondary sources obtained from the websites of the relevant aviation organizations. First of all, this research, which includes general information about CSR, then reveals the CSR initiatives carried out by aviation organizations before COVID-19. In the following section, why CSR initiatives should be maintained during the COVID-19 pandemic is discussed. Finally, the research includes CSR initiatives undertaken by aviation organizations about the COVID-19 pandemic. According to the results of the research, airport organizations mostly carry out ethical and legal responsibilities related to health, hygiene, and safety measures against the pandemic. In addition to the aforementioned measures, airline organizations carry out voluntary corporate social responsibilities such as donating and transporting medical protective equipment, carrying the COVID-19 vaccine, free transport of pandemic groups, especially healthcare workers, or gifting flight miles to these groups.