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Correction to: Enabling Digital Transformation Through Cognitive Robotic Process Automation at Deutsche Telekom Services Europe

  • 2021
  • CompoundObjectErratum
  • Chapter
Published in:
Authors
Christian Czarnecki
Chin-Gi Hong
Manfred Schmitz
Christian Dietze
Published in
Digitalization Cases Vol. 2
Publisher
Springer International Publishing

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Excerpt

The chapter explores the digital transformation journey of Deutsche Telekom Services Europe through the implementation of Cognitive Robotic Process Automation (RPA). It delves into the strategic integration of AI-driven RPA into various business processes, highlighting the benefits such as increased efficiency, cost reduction, and enhanced customer service. The case study also addresses the challenges faced during the transformation, including technical and organizational hurdles, and provides practical solutions and best practices. By focusing on a real-world application, the chapter offers valuable insights for professionals seeking to understand and implement similar digital transformation strategies in their own organizations.
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The updated online version of this chapter can be found at https://doi.org/10.1007/978-3-030-80003-1_7

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previous chapter Introduction to Digitalization Cases Vol. 2: Mastering Digital Transformation for Global Business
next chapter Enabling the Digitalization of Claim Management in the Insurance Value Chain Through AI-Based Prototypes: The ELIS Innovation Hub Approach
Title
Correction to: Enabling Digital Transformation Through Cognitive Robotic Process Automation at Deutsche Telekom Services Europe
Authors
Christian Czarnecki
Chin-Gi Hong
Manfred Schmitz
Christian Dietze
Copyright Year
2021
Publisher
Springer International Publishing
Book
Digitalization Cases Vol. 2

Print ISBN: 978-3-030-80002-4

Electronic ISBN: 978-3-030-80003-1

Copyright Year: 2021

DOI
https://doi.org/10.1007/978-3-030-80003-1_22

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