2024 | OriginalPaper | Chapter
13. Crisis Management
Author : Herfried Kohl
Published in: Managing SMEs in Times of Rapid Change, Uncertainty, and Disruption
Publisher: Springer Nature Switzerland
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Key Topics in This Chapter: Mainly Qualitative
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Preparing for crises, what are the main aspects?
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Who should be involved in crisis management and how should employees be prepared for their role?
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Categorization of crises.
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Standard processes for crisis management.
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The requirements of ISO 22361.