Journal Customer Needs and Solutions Issue 3-4/2020 share SHARE Search insite SEARCH Table of Contents (5 Articles) 21-06-2020 | Research Article Driving Customer Analytics From the Top Frank Germann, Gary L. Lilien, Christine Moorman, Lars Fiedler, Till Groβmaβ 02-05-2020 | Research Article The Impact of Gray Markets on Product Quality and Profitability Xueying Liu, Amit Pazgal 21-04-2020 | Research Article Consumer Choice and Multi-Store Shopping: an Empirical Investigation Ashutosh Prasad, Brian T. Ratchford, Sonika Singh 03-06-2020 | Review Article Technology-Augmented Choice: How Digital Innovations Are Transforming Consumer Decision Processes Shiri Melumad, Rhonda Hadi, Christian Hildebrand, Adrian F. Ward 29-05-2020 | Correction Correction to: Coordinating Marketing and Production with Asymmetric Costs: Theory and Estimation Sharan Jagpal, Feihong Xia, Matthew J. Schneider