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2019 | OriginalPaper | Chapter

Designing Troubleshooting Support Cards for Novice End-User Developers of Physical Computing Prototypes

Authors : Tracey Booth, Jon Bird, Simone Stumpf, Sara Jones

Published in: End-User Development

Publisher: Springer International Publishing

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Abstract

Previous work has shown that end-user developers (EUDs) find diagnosing and fixing circuit bugs in physical computing prototypes challenging. This paper reports on the design of a card deck to support troubleshooting by novice EUDs. The deck provides EUDs with ideas for different troubleshooting tactics and guides them in their use by encouraging reflection to help build EUDs’ troubleshooting knowledge and skill. We describe the design process and the resulting card deck. Our work contributes a new way of supporting EUDs in troubleshooting physical computing prototypes.

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Metadata
Title
Designing Troubleshooting Support Cards for Novice End-User Developers of Physical Computing Prototypes
Authors
Tracey Booth
Jon Bird
Simone Stumpf
Sara Jones
Copyright Year
2019
DOI
https://doi.org/10.1007/978-3-030-24781-2_15

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