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2019 | OriginalPaper | Chapter

Developing Usability Heuristics for Recommendation Systems Within the Mobile Context

Author : Zhao Huang

Published in: Design, User Experience, and Usability. Practice and Case Studies

Publisher: Springer International Publishing

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Abstract

The rapid development of advanced mobile technologies and wireless Internet services has accelerated the explosion of the mobile service market. Such an extension encourages an increasing number of users engaging in mobile applications. However, the challenge of designing “useful” mobile applications still remains. To overcome this challenge, this study conducts a systematic review of mobile applications, identifying a set of heuristics and relevant features in mobile applications design. More specifically, seven usability heuristics, namely navigation, content, error handling, consistency, functionality, cognitive load and aesthetic design have been developed for mobile applications. The results identify a number of design features based on the proposed usability heuristics, and the associated requirements of usability heuristic to mobile physical constraints are described. The major contribution is to propose a systematic analysis of mobile application usability for mobile developers and designers.

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Metadata
Title
Developing Usability Heuristics for Recommendation Systems Within the Mobile Context
Author
Zhao Huang
Copyright Year
2019
Publisher
Springer International Publishing
DOI
https://doi.org/10.1007/978-3-030-23535-2_10