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Digital Technologies and Informal Market Transactions: Who Buys and What Drives Their Choices?

  • 2026
  • OriginalPaper
  • Chapter
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Abstract

This chapter delves into the evolving landscape of informal market transactions in the age of digitalization, focusing on the factors that drive consumer behavior and the role of digital technologies in shaping these markets. The study reveals that price motivation, faster service, and social support are key drivers of informal purchases, with significant regional variations across Europe. The analysis highlights the dual role of digital infrastructure, which can both facilitate formalization and enable informal transactions. The findings underscore the need for targeted policy interventions to enhance consumer trust in formal transactions and strengthen regulatory mechanisms. By examining the intersection of socio-demographic factors, digital adoption, and informal market participation, this chapter provides valuable insights for policymakers and researchers seeking to understand the dynamic relationship between digitalization and informality.

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Title
Digital Technologies and Informal Market Transactions: Who Buys and What Drives Their Choices?
Authors
Rim Jallouli
Adriana AnaMaria Davidescu
Eduard Mihai Manta
Marina-Diana Agafiţei
Copyright Year
2026
DOI
https://doi.org/10.1007/978-3-032-08603-7_14
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