Digital twin-based sustainable intelligent manufacturing: a review

Modeling tools are used to build virtual models of the products to visually express their physical parameters. A product design method based on a digital twin was proposed, and the framework of the digital twin product design was analyzed [37]. A new cloud-based digital twin approach was developed for network physics cloud manufacturing platforms to reduce computing resources and enable an efficient interaction between users and physical machines [38]. Product design, manufacturing, and service approach were proposed, driven by a digital twin to make the product design, manufacturing, and service more efficient [39]. Schleich et al. [40] proposed a comprehensive reference model based on the concept of skin model shape, which corresponded to physical products in design and manufacturing. The digital twin-driven product design method enables researchers to quickly find design flaws and improve design efficiency when designing products.

The adaptability could be verified at the design stage through a series of simulation experiments to verify the product performance. Haag and Anderl [41] developed a network physical bending beam test rig to demonstrate the digital twin concept. A modular approach was studied to build a digital twin and make the corresponding changes [42]. Using the built-in flexible digital twin helps designers quickly evaluate different designs and find design flaws. A method was proposed for modeling and operating a digital twin in a manufacturing environment [43]. At the design stage, researchers use simulation experiments to verify the product, which greatly improves the product adaptability.

Before product production, the production process can be simulated by means of virtual production, and productivity and efficiency can be comprehensively analyzed. A new method was proposed for resource supply and demand matching manufacturing based on complex networks and IoTs to realize the intellectual perception and access to manufacturing resources [44]. Bilberg and Malik [45] applied a digital twin to the assembly unit to create a digital twin model that extended the use of virtual simulation models developed during the production system design phase to implementation control, human and machine task assignment, and task sequencing. Um et al. [46] proposed a universal data model based on a digital twin to support plug-and-play in modular, multi-vendor assembly lines. A digital twin with intelligent manufacturing services was combined to produce more sensible manufacturing planning and precise production control [47]. A digital network-based manufacturing network physics system was proposed to control intelligent workshops in parallel under a large-scale personalization paradigm [48]. A factory network physical integration framework was proposed for digital-based systems to address the problems faced by digital factories and shift the current state of digital factories to intelligent manufacturing [49].

All the elements of the production stage are integrated into a closely coordinated production process through digital methods to achieve an automated production process. The digital twin model was studied using the digital twin technology to control robots to automatically assemble large spacecraft components [50]. Digital twin modeling and data fusion issues at each steel product life cycle stage were explored to achieve complex tasks [51]. A digital twin-based approach was studied for the rapid personalization of insulated glass production lines [52]. Moreover, a framework was proposed for intelligent production management and control methods using the digital twin technology and applied to assembly shops for complex products [53]. A digital twin method was proposed for the rapid personalization of automated flow shop manufacturing systems, combining physical system modeling and semi-physical simulation to generate authoritative digital designs of the system during the pre-production phase [54]. Liau et al. [55] applied a digital twin to the injection molding industry, modeling all stages of injection molding as virtual models to achieve a two-way control of physical processes.

The production process can be monitored visually by collecting the real-time operation data of production equipment. The abnormal equipment must be dealt with and adjusted in time to optimize the production process. Botkina et al. [56] introduced digital twin data formats and structures for cutting tools, information flow, and data management and applied that digital twin to improve machining solutions optimized for process planning. When the digital twin application is applied in the production workshop, the state of the machines and products in the workshop is reflected in the virtual model in real-time, thereby making the manufacture of the product more intelligent.

By reading the real-time parameters of the sensors or control systems of intelligent industrial products, a visual remote monitoring model is built to analyze the state of products with artificial intelligence and make early warning in time. Meanwhile, maintenance strategies are given to reduce losses. Fault detection and health management can be implemented for different devices based on digital generation. The operation mode of the device can be optimized according to the state data of the virtual model to reduce failure rate and improve stability.

The application of product services aims to combine a digital twin with other technologies, such as virtual reality, to form a new model of digital twin-based services. In the manufacturing sector, Pairet et al. [57] introduced the Offshore Robotics for the Certification of Assets or ORCA Hub simulator for training and testing human-machine collaboration solutions that unify three types of home-made systems on the marine digital twin platform. Voinov et al. [58] studied a method for providing reliable management of complex IoT systems. Uhlemann et al. [59] studied the concept of a learning factory based on the advantages of real-time data acquisition and subsequent simulation data processing. Meanwhile, Coronado et al. [60] developed and implemented a low-cost manufacturing execution system (MES) and an android operating system (OS) application to generate a shop floor digital twin model by collecting machine data enabled by MES and MTConnect. Schluse et al. [61] introduced an experimental digital twin to create interactions in different application scenarios and provided a new foundation for simulation-based integrated systems engineering. Macchi et al. [62] explored the role of a digital twin in asset lifecycle management. Kunath and Winkler [63] discussed the conceptual framework and potential applications of digital twin decision support systems that were eager to manufacture systems in the order management process. Biesinger et al. [64] introduced the digital twin of the body-in-white production system to achieve a rapid integration of new cars. Vachálek et al. [65] introduced a digital twin and supported existing production structures and the most efficient use of resources in the automotive industry through digital production and enhanced production and planning strategies. Uhlemann et al. [66] also introduced multimodal data acquisition methods to ensure the most accurate synchronization of digitally generated network physical processes with real physical models. Tao and Zhang [67] studied the digital twin workshop based on a digital twin and its operation mechanism and implementation method. In the manufacturing process, the carbon emission problem in the manufacturing process should also be considered in addition to ensuring the manufacturing stability [68].

The progress made by the digital twin technology in the research of medical, sports, manufacturing, etc., has led to the continuous development of these industries. In the medical field, Martinez et al. [69] studied the impact of digital twin on service business model innovation by fully understanding how to set up, implement, and use digital health and understanding the impact of digital health in the enterprise services business. A cloud healthcare system framework was proposed for digital twin healthcare aimed at achieving the goal of personal health management by integrating medical physics and virtual space [70]. In the field of sports, Balachandar and Chinnaiyan [71] used a digital twin in the field of sports to make virtual connections and monitor athletes in the lab.

By reading and analyzing the status data of products, the configuration parameters of products are modified to improve their performance and optimize the production indexes. Guivarch et al. [72] proposed a new method for developing a digital twin for helicopter power systems to better predict the service life of mechanical components. A general digital twin model was established for complex devices. A method was also proposed for using the digital twin to drive prediction and health management to improve the accuracy and efficiency of forecasting and health management [73]. Lynn et al. [74] proposed a network-, physical system-based manufacturing system for implementing process control and optimization. A multi-domain unified modeling method was established for the digital twin to study its computer numerical control (CNC) machine tools and make these tools more intelligent while optimizing the operating mode, reducing the sudden failure rate, and improving the CNC machine tool stability [75]. Dynamic Bayesian networks were used to build multi-function diagnostic and predictive probabilistic models to achieve a digital twin [76].

The machine tool is mainly used to perform machining tasks. From the first machine tool to the present, the machine tool has achieved great development. The style, type, and technology also experienced revolutionary innovation.

CNC machine tools are automatic machine tools with a program control system, which could solve the processing problems of complex and precision products and represent the development trend of modern machine tools. Compared with traditional machine tools, CNC machine tools have the following advantages: high processing precision, stable processing quality, high productivity and flexibility. Many researchers conducted intelligent manufacturing-related research on CNC machine tools.

A fault diagnosis strategy based on cascade faults was proposed to ensure the safe operation of CNC machine tools [98]. The state-based monitoring architecture was used for the alarm management of CNC machine tools [99]. Yang et al. [100] proposed a method to accurately determine the critical point of thermal coupling deformation of machine tools. A two-dimensional thermal error compensation method was proposed for the thermal error compensation of CNC machine tools, which greatly improved the compensation effect of the workbench [101]. An improved energy consumption model that effectively reflected the relationship between processing parameters and energy consumption in machining processes was proposed based on empirical models and contributed to sustainable manufacturing [102]. Krimpenis and Fountas [103] studied the multi-objective machining optimization problem based on a genetic algorithm and examined the influence of the key machining parameters of CNC machining operations. The different stages of the machine tools were introduced [104], including Machine 1.0, Machine 2.0, Machine 3.0, and detailed key features of Machine 4.0, such as network physics machines and vertical and horizontal integrated machine tools. Jeon and Ha [105] proposed a general method for generating the velocity distributions for acceleration and deceleration techniques for CNC machine tools. A proportion integration differentiation iterative learning controller for the CNC machine tools to perform repetitive tasks was proposed in Ref. [106]. Keller et al. [107] conducted a study on the reliability and maintainability of CNC machine tools after analyzing the field fault data of 35 CNC machine tools. Yamato et al. [108] built an automatic flutter suppression system for parallel turning, integrating on-line flutter monitoring based on the cutting force estimation.

At present, the research on CNC machine tools mainly focuses on fault diagnosis, error compensation, parameter optimization, etc., which greatly improve the fault diagnosis efficiency and the machining accuracy of CNC machine tools. The research on CNC machine tools would also be extended to online real-time monitoring of products, smart machine tools, and green manufacturing.

The cold heading machine is a type of machine tool that uses a mold and a punch to make a part from a wire. The force driven by the punch pushes the material from the mold into a new shape [109]. Li et al. [110] revealed the mechanical behavior and the dynamic response of the cold heading machine and designed a new type of cold head force polyvinylidene fluoride piezoelectric film force sensor. The sensor has excellent dynamic performance and high precision measurement deformation ability. The multi-station cold heading machine is an automated, high-precision forming equipment widely used in manufacturing for the mass production of bolts and nuts. The reliability of the cold heading machine would affect the quality of the processed product and the processing efficiency [111]. Cold heading machines should meet the needs of a low-carbon economy [112]. The research team of Shanghai University developed the first servo cold heading machine tool in China, which opened a new direction for the cold heading machine tool development.

The automation and intelligence of manufacturing are inseparable from the application of industrial robots, which are widely used in all aspects of manufacturing. With the development of the manufacturing industry, the types and functions of industrial robots are becoming more diverse. In the process of traditional manufacturing to intelligent manufacturing, industrial robots would also usher in a new and greater development.

In recent years, an increasing number of researchers have been working on industrial robots. Some industrial robots must be taught before application to ensure efficiency. A scheme was proposed to minimize external force estimation errors and reduce guidance task interference by using virtual mass and virtual friction models for the manual teaching of industrial robots without force sensors [113]. The accuracy of industrial robots is affected by the uncertain parameters of link size and joint clearance deviation. Pérez et al. [114] studied the synergy between virtual reality and robots to create a fully immersive environment based on virtual reality, thereby improving the efficiency of the training and simulation process and providing a cost-effective solution. Industrial robots can submit efficiency and precision through teaching and training. In addition, they may also experience problems, such as loss of posture during exercise. An interval method was used to analyze the motion response of industrial robots with uncertain, but bounded parameters [115]. A path planning method was proposed to ensure that the floating base reached the predetermined attitude when the end-effector of the space-based n-joint manipulator moved to the predetermined position [116]. An improved omnidirectional mobile industrial robot tracking and localization algorithm could be proposed to solve the problem of attitude loss in motion. Industrial robots are inconvenient in the exchange of programming information for different processing projects, and integration is difficult [117]. Slavkovic et al. [118] introduced an indirect method for industrial robot programming for machining tasks, saving machining project information in a standard for exchange of product model data-numerical control format for an easy exchange between different users for machining. A tool path generation method based on a network model was studied and integrated into the offline robot programming system to provide a comprehensive solution for robot modeling, simulation, and tool path generation [119]. Some researchers used modeling software to simulate the structure of industrial robots using the finite element method. Berg et al. [120] studied an interaction concept that uses tracking of gestures and eyes to achieve a path to the robotic system and through projection to achieve a channel from the robotic system. Norrlof [121] studied an adaptive iterative learning control algorithm based on the estimation process and quadratic criterion optimization using the Kalman filter and successfully applied in industrial robots. In addition, research on underactuated robots has made great progress [122‐124].

The research on industrial robots makes industrial robots more competitive in an application. With higher precision, smaller error, more reasonable structure, more convenient programming, and more friendly human-computer interaction, industrial robots are becoming increasingly important in industrial applications.

Special equipment includes mining machinery, oil drilling equipment, special metallurgical equipment, and other special equipment. Researchers studied the use of hydrogen as a fuel in mining machinery to meet sustainability requirements [125]. Islam et al. [126] studied the vibration problem of holding oil and gas through simulation experiments. Andreev et al. [127] studied the technical parameters of the complex non-furnace treatment of blast furnace cast iron by the pulsating inert gas injection method, which significantly increased the operation resistance of metallurgical equipment.

The design could be divided into conventional and innovative designs. Given that existing computer-aided design systems do not effectively provide the proper use of geometric tolerances, Lemu [136] proposed an algorithm development solution to achieve appropriate tolerances and conditions for use during the design specification phase. The facial prosthesis system based on computer-aided design/computer-aided manufacturing (CAD/CAM) was developed for the manufacture of facial prosthesis [137]. Lv and Lin [138] developed a real-time operational planning system in a distributed manufacturing network that significantly reduced planned workload. Gu et al. [139] studied the design of a multi-stage reconfigurable manufacturing system and measured the production loss, throughput stabilization time, and total production shortage time. Maturana et al. [140] proposed MetaMorph, an adaptive multi-agent manufacturing system architecture for dynamically creating and managing agent communities.He et al. [141‐147] used intelligent feature- and model-based methods, spatial matrix, parametric, and other methods for intelligent design. The intelligent design system was used in the design process of the product, making the design process more efficient with a higher precision [148], a smaller error, and more sustainability [149] and generally requiring a computer-aided design system. A low-carbon design method based on carbon footprint was also proposed for product design [150‐154]. Gregor et al. [155] created the Zilina Intelligent Manufacturing System expected to create an integrated collaborative environment that connected real, digital, and virtual. A low-carbon design method based on carbon footprint is also proposed for product design.

Research on intelligent design systems has made the design process more standardized, thereby greatly reducing workload and improving efficiency [156]. However, the current intelligent design system still has some shortcomings. The current intelligent design system is not intuitive in the design process. Therefore, integration with the virtual reality technology and the collaborative design [157] would be the key research direction of the next stage.

Intelligent production systems are used in the processing of products, optimizing the processing steps of products, and improving the resource utilization, adaptability, and robustness of manufacturing systems. Manufacturing could be divided into two processes: machining and assembly.Simeone et al. [158] proposed an intelligent cloud manufacturing platform for sheet metal cutting services that increased the utilization of supplier resources to 92.3%. The intelligent immune system for energy-saving manufacturing can achieve an energy savings of approximately 30% in the factory and increase the production efficiency by more than 50% [159]. Stadnicka et al. [160] analyzed the role of humans in intelligent manufacturing systems and proposed innovative ways to learn how to simulate a virtual reality to transfer knowledge of intelligent manufacturing systems. In addition, considering the low carbon requirements in the production process will save more energy [161]. Tao et al. [162] proposed a cloud manufacturing service system and a framework based on the IoTs and cloud computing. They also analyzed the relationship between the two. An advanced manufacturing IoT intelligent manufacturing platform was designed based on IoTs, cloud computing, big data analysis, network physics system, and prediction technology. This platform was then applied to the bumping process of semiconductor companies. The application results showed that the platform could perform comprehensive inspections in production [163]. He et al. [164] put forward a new method of constraint mechanism function synthesis based on system dynamic programming, which was applied to the offshore platform jacking system. A network physics system based on multi-agent technology was developed and applied to the manufacturing workshop to improve the reconfigurability and responsiveness of the workshop [165]. Lee et al. [166] proposed the industrial IoT suite to run high value-added manufacturing processes, implement intelligent production, and achieve re-industrialization in Hong Kong. These studies effectively improved resource utilization and production efficiency. Other studies focused on sustainability [167] and in rationalizing the processing steps to make the process meet sustainability requirements.

Helo et al. [168] developed a cloud-based distributed manufacturing execution system to address the needs and challenges of managing distributed manufacturing in a multi-company supply chain. The architecture of intelligent manufacturing systems was proposed based on distributed artificial intelligence to shorten the product development cycle [169]. The structure of the intelligent chemical industry network physical system was proposed and applied to the intelligent distillation tower [170]. The operation results showed that stability and robustness met the requirements.

Resource-intelligence and access systems were developed based on the IoTs to realize the manufacturing model of cloud manufacturing [171]. Jain et al. [172] developed a digital twin model that implemented an estimate of the measurable characteristic output of a photovoltaic energy conversion unit. Based on this model, 10 different faults, power converters, and electronic sensor faults were detected and identified in the photovoltaic energy conversion unit. The detection and identification times were less than 290 μs and 4 ms, respectively. Moreover, the fault detection and recognition time in the distributed photovoltaic panels were less than 80 ms and 1.2 s, respectively.An IoT intelligent assembly system framework was proposed based on the information and communication technology, sensor networks, and radio frequency identification and applied to the assembly process of mechanical products [173]. Research on the intelligent production system based on the agent technology can effectively improve the system adaptability. An agent-based manufacturing system architecture was proposed for application to hybrid multi-product production to improve the adaptability and robustness of the manufacturing system [174]. Chaplin et al. [175] designed evolvable assembly systems using the intelligent agent technology and data distribution services. Intelligent production systems can be developed based on distributed technologies to shorten the development cycle. Intelligent production systems for specific product research meet specific production needs. Wang [176] introduced the general framework of a zero-defect manufacturing system and introduced the application of zero-defect manufacturing methods to create zero-defect products. The network physical system architecture of the intelligent manufacturing workshop was proposed, and it verified the feasibility of the architecture on a small flexible automated production line [177]. A custom-oriented intelligent manufacturing system was proposed, and a customizable candy production system was established [178]. A labeling and management framework was proposed for steel label characters, while a method for the online monitoring and tracking of marker characters based on machine vision was proposed to realize information management and intelligent manufacturing for steel manufacturing [179]. A knowledge-based intelligent system for diagnosing web-based management was studied, and its defects increased the wafer manufacturing throughput [180]. Specific intelligent production systems enable agile manufacturing and reduce the probability of defects.

The intelligent logistics system is applied to the traceability of product processing and the management of product logistics information. Strandhagen et al. [181] studied Industry 4.0 for manufacturing logistics. The study of four Norwegian manufacturing companies showed that the practicality of Industry 4.0 in manufacturing logistics depended on the production environment. A food traceability network physical system method based on intelligent value stream was proposed to improve the efficiency of the food traceability system [182]. Maoudj et al. [183] developed a distributed multi-agent system for scheduling and controlling robotic flexible assembly units. The production data are collected in real time for product traceability based on the intelligent logistics system developed by the radio frequency identification technology [184‐188], realizing the production management and dynamic scheduling of the workshop. The intelligent logistics system realizes the logistics function in intelligent manufacturing and can track the status and logistics information of the product in real time to realize dynamic scheduling.

The intelligent sales system is used to sell manufactured products and manage sales information for intelligent sales. A vehicle sales integrated management system was studied. It can manage vehicle sales in a unified manner and input real-time information into mobile devices with high security [189].

Take the marketing module of a company’s collaborative manufacturing system as an example. The module has the functions of entering order information, querying order information, and managing customer information for entering and managing order information. After the salesperson obtains the order, the order information is entered into the system, and the order information could then be queried and managed.

Collaborative design service mainly provides a platform to integrate people with design requirements and capabilities. When someone has design requirements, they can publish the requirements to the platform. People with design capabilities can undertake the requirements and participate in the design together. Zhang et al. [190] proposed an intelligent manufacturing integration system that was applied to the projects they participated in and achieved good results. He et al. [191] proposed sustainable supply chain design model. Sun et al. [192] studied the security of networked control systems. McFarlane et al. [193] explored the impact of automatic identification systems on the intelligent control of manufacturing plants. To solve the layout optimization problem of the multi-module satellite equipment, a two-system co-evolution algorithm based on the bode coevolution framework was proposed [194]. Malik and Bilberg [195] proposed a digital and physical medical workspace that combined the digital and physical worlds for collaborative design. To solve the problems in distributed collaborative design system of complex products, a group global search and negotiation algorithm based on fuzzy matter-element particle swarm optimization was proposed [196].

A large-scale personalized production framework based on the concept of Industry 4.0 was proposed and realized large-scale personalized production in industrial practice [197]. Rødseth et al. [198] developed a new model of deep digital maintenance based on network physics systems and maintenance theory to achieve integrated planning. To achieve a new approach to personalization and customization, researchers are rapidly deploying resources based on manufacturing services [199‐204].

The performance estimation model-based optimization algorithm was studied [205] and applied to large-scale complex manufacturing system simulations [206], reducing the run time by more than 7%. A product lifecycle management application framework based on the digital twin was proposed [207]. A view-based 3D CAD model reuse framework was proposed to enable the effective reuse of 3D CAD models in the product life cycle [208]. He et al. [209] used the low-carbon concept to optimize the structure of the product to meet the low carbon requirements. Bodrow [210] proposed an application scenario for knowledge visualization to test the expertise and demonstrated its usefulness in intelligent software applications for process control. Giret et al. [211] proposed a specific software engineering approach to help developers develop a sustainable intelligent manufacturing system, called Go-green ANEMONA. A graph-based knowledge reuse method was proposed to support knowledge-driven decision making in product development, reuse the knowledge already in the manufacturing industry, and improve the product innovation quality [212].

Through research on intelligent development services, the running time of the complex manufacturing system simulation is shortened, and the accuracy and the real-time performance of online monitoring systems are improved, making product development easier.

A 3D visual monitoring system for production lines based on OpenGL modeling on the VC++6.0 platform was established to meet effective production [213]. A grey online modeling surface roughness monitoring system was developed to accurately predict the surface roughness in end milling [214]. Machine center fault diagnosis and prediction based on data mining were studied to develop a systematic approach and obtain predictive maintenance knowledge in the Industry 4.0 era [215]. The manufacturing service in the intelligent manufacturing service mainly serves the whole process of product processing and manufacturing and provides services, such as monitoring, scheduling, online monitoring, sustainable manufacturing, and real-time warning for product processing. Kim and Hwangbo [216] developed an intelligent real-time early warning system for plastic film production with a prediction accuracy close to 100%.

An intelligent decision support system architecture based on radio frequency identification was proposed for processing production monitoring and scheduling in a distributed manufacturing environment [217]. Tan et al. [218] proposed an embedded adaptive network service framework [219] and applied this to networked manufacturing systems. A browser-server-terminal model is proposed to realize remote control of embedded terminal devices, and a new method of remote control of embedded terminal devices is proposed [220]. Theorin et al. [221] proposed a line information system architecture for flexible plant integration and data applications. A mapping-based computational experimental approach was proposed and used to solve the complexity of the construction and development of the manufacturing service ecosystem and analyze the evolution of the manufacturing service ecosystem [222].

In addition, for the problem of close contact between users and manufacturers, a synergistic-based service combination approach can be used to connect users to manufacturers and make full use of resources to create a collaborative manufacturing platform [223‐228].

Take an equipment collaborative manufacturing system as an example to illustrate the intelligent manufacturing service [229]. The equipment collaborative manufacturing system is a collaborative manufacturing platform that integrates customers, experts, and manufacturing companies. The customers are provided with collaborative design and collaborative manufacturing services. When customers have design or manufacturing requirements, but do not have the conditions for completion, they can post demand orders on the platform, describe the requirements in detail, provide the necessary documentation, and wait for experts or a manufacturing company to accept the order.

For a company, when a customer issues a demand order, the company first reviews and evaluates whether it can complete the order. If yes, it directly accepts the order, directly connects with the customer, and no longer publishes it on the platform; otherwise, the order will be sorted out. The order is then released to the platform for experts or manufacturing companies that cooperate with the platform. A platform for experts or manufacturing companies to undertake design or manufacturing orders is provided. When an expert or a manufacturing company finds an appropriate order on the platform, it can apply for the order. They can then establish contact on the platform after the platform administrator approves the application. Such an equipment collaborative manufacturing system integrates customers, experts, and manufacturing companies into a closed loop of manufacturing, thereby providing intelligent services to customers, experts, and manufacturing companies and enabling them to benefit from them.

With the increasing use of cloud applications, technologies, such as cloud manufacturing and cloud services, can be applied to the after-sales service of intelligent manufacturing services. A dynamic ant colony genetic hybrid algorithm was proposed for solving large-scale cloud service composition and optimization problems [230]. A multi-objective hybrid artificial bee colony algorithm was proposed for service composition and optimization selection in cloud manufacturing [231]. An offline 3D automated printer approach to enhance the competitiveness of 3D printing was developed based on the cloud manufacturing service model and the 3D printing cloud service platform [232]. The optimal choice of a cloud service portfolio in cloud manufacturing was studied, and a cloud service category and a service quality index were established [233]. The agent-based manufacturing service discovery framework was studied. This framework consists of an object- and model-based manufacturing task agent, a manufacturing service agent, and task and service matching process knowledge base to realize the manufacturing service discovery in a cloud manufacturing environment [234]. The development of the cloud manufacturing service platform provides technical support. A cloud manufacturing service platform for small- and medium-sized enterprises, which implements semantic intelligence search, order tracking, event task guidance, and collaborative management, was developed [235].

DeSmit et al. [236] studied a method for systematically identifying network physical vulnerabilities in intelligent manufacturing systems. This method can analyze the potential impact of vulnerabilities in intelligent manufacturing systems. Fault diagnosis and prediction of wind turbines based on supervisory control and data acquisition (SCADA) data were studied, and an artificial intelligence-based framework was proposed for wind turbine fault diagnosis and prediction using the SCADA data [237]. A neighborhood enhancement matrix decomposition method was proposed to predict the loss of the service quality value of the cloud manufacturing service platform [238]. Lartigau et al. [239] proposed a service quality assessment-based approach for transport impact analysis.

The interstitial error data interpretation and the compensation of machine center intelligent predictive maintenance were studied based on an artificial neural network [240]. The research results showed that the gap error in the front and back directions of the machining center could be predicted and compensated. Liu and Ming [241] proposed a framework for the revision of the rough Decision Making Trial and Evaluation Laboratory method for capturing and evaluating intelligent industrial product service systems.

The after-sales service research includes fault warning, fault diagnosis, quality maintenance, and cloud-based after-sales service. Fault warning and diagnosis enable the user to grasp the status of the product in real time and take corresponding measures according to the feedback in time, which greatly increases the service life of the product.