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Published in: Eurasian Business Review 4/2022

25-02-2022 | Regular Article

Digitalization trends and organizational structure: bureaucracy, ambidexterity or post-bureaucracy?

Authors: Ghulam Mustafa, Hans Solli-Sæther, Virginia Bodolica, Jon Ivar Håvold, Anam Ilyas

Published in: Eurasian Business Review | Issue 4/2022

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Abstract

Nowadays, the vast majority of forward-looking organizations is activating under the imperative of embracing digital transformation. This study aims to contribute to a more fine-grained understanding of the relationship between digitalization and organizing processes, with a particular emphasis on organizational structure. Espousing the bureaucratic, ambidextrous, and post-bureaucratic views of structure based on the individual dimensions of centralization, formalization, skill variety, interdependence and integration, we ask which structural arrangement is more suitable for leveraging the benefits of digitalization. Two consecutive studies were conducted drawing on samples of 117 digital natives and 141 older-generation managers employed by various organizations located in Norway. Our empirical findings provide consistent cross-study support for the relevance of post-bureaucratic structure in the context of digitalization. We highlight the contributions of our research to extant knowledge in the field and discuss specific implications for theory and practice.

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Metadata
Title
Digitalization trends and organizational structure: bureaucracy, ambidexterity or post-bureaucracy?
Authors
Ghulam Mustafa
Hans Solli-Sæther
Virginia Bodolica
Jon Ivar Håvold
Anam Ilyas
Publication date
25-02-2022
Publisher
Springer International Publishing
Published in
Eurasian Business Review / Issue 4/2022
Print ISSN: 1309-4297
Electronic ISSN: 2147-4281
DOI
https://doi.org/10.1007/s40821-021-00196-8

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