Introduction
Corporate social responsibility (CSR) has drawn increasing attention from marketing scholars in recent years. One important issue regarding the impact of CSR is whether and how firms’ CSR activities affect their financial performance. While many studies have investigated the CSR–finance relationship and offered valuable insights (e.g., Lenz et al.
2017; Mishra and Modi
2016; Servaes and Tamayo
2013; Peloza and Shang
2011; Luo and Bhattacharya
2006,
2009), most of them have been conducted in developed economies, in which CSR is considered standard practice.
Although formal CSR practices remain less prevalent in emerging markets, these practices have grown rapidly in the last decade. Consider the number of companies that have registered and reported their CSR activities on the Global Reporting Initiatives (GRI), an indicator widely recognized for gauging company involvement in CSR. The number of CSR reports made by companies based in emerging markets increased by 57% from 2012 to 2017, on a year-over-year basis. In particular, the number of CSR reports made by Chinese companies has risen 170.6% from 2012 to 2017 (GRI, 2012–2017).
These recent developments call for more academic attention to CSR in emerging markets, which may differ from developed markets in many factors crucial to CSR practices and effectiveness—e.g., awareness of the CSR concept, economic development, legal and regulatory systems, business standards, and information transparency, among others. While several recent studies have taken the initiatives to understand the CSR–finance relationship in emerging markets, they have used various CSR measures that are either based on a specific aspect of CSR or developed by companies/scholars themselves. For example, Arya and Zhang (
2009) based their study on the
BusinessMap Foundation BEE Database, developed by South Africa’s government to record a specific aspect of CSR—black economic empowerment activities. Mishra and Suar (
2010) developed a perceptual measure of CSR based on their survey, and Wang and Li (
2016) used the CSR reports released by companies themselves. To advance our understanding about CSR–finance relationship in emerging markets, clearly, more studies are needed to use CSR measures that are more comprehensive and objective.
This paper investigates the effectiveness of CSR in emerging markets with special attention to the impact of the socially responsible investment (SRI) index on firms’ financial value. Socially responsible investment, also known as sustainable and responsible investment, has become a widely accepted investment approach in recent years in the developed world. Using this approach, investors base their investment decisions not only on financial criteria but also on ethical criteria such as social and environmental impact (Sparkes
2001). Since 1990, a number of indices have been launched in developed countries to facilitate SRI such as the Domini 400 Social Index (DSI), the Dow Jones Sustainability Index (DJSI) in the U.S., the FTSE4Good in the U.K., the Jantzi Social Index in Canada, the Humanix 50 in Sweden, and the Westpac-Monash Eco Index in Australia. In 2016, 21.6% of stock purchases by individual and institutional investments were made in part by using socially responsible selection in the U.S.,
1 and SRI-driven investment decisions in European stock markets reached $12.04 trillion.
2
The common use of SRI indice in developed economies has motivated many scholars to investigate their financial markets responses in these markets. For example, the literature has examined the stock market responses to the SRI indices in the U.S. (i.e., Domini 400 Social Index), in Europe (i.e., FTSE4Good UK 50 Index and DJ STOXX 600 Index), and in Japan (i.e., Morningstar) (e.g., Sauer
1997; Statman
2000; McWilliams and Siegel
2000; Ramchander et al.
2012; Curran and Moran
2007; Clacher and Hagendorff
2012; Russo and Mariani
2013; Oberndorfer et al.
2013; Nakai et al.
2013).
In comparison, SRI practices are relatively new to emerging countries. To our knowledge, only three emerging countries (South Africa, Brazil, and China) have launched domestic SRI indices.
3 While these newly launched SRI indices by stock exchanges in emerging markets are specifically designed to guide emerging-market investors for their social investments, it is unclear if and how such information affects investors’ investment decisions.
This paper examines the stock market responses to the release of an SRI index in emerging markets. We ask and answer three research questions regarding the CSR–finance relationship in such markets: (1) Do investors respond to an SRI index release? (2) Do the benefits of inclusion in an SRI index, if any, vary for firms with their globalization activities, especially the direction of its global market expansion (i.e., to developed vs. developing countries)? (3) How do firms’ marketing expenditures in advertising and R&D moderate investors’ response to the announcement of an SRI index?
These are important questions to CSR practitioners and scholars. First, based on data from the developed economies, extant studies have found that (1) investors do not respond to an SRI announcement in the early years when the index is first launched, but positively respond to such an announcement event after the index has been established for several years (e.g., Sauer
1997; Statman
2000; Curran and Moran
2007; Ramchander et al.
2012; Nakai et al.
2013; Clacher and Hagendorff
2012), and (2) investors do not respond to a less-known SRI index (such as the Dow Jones STOXX Sustainability Index) but positively respond to a well-known SRI index (such as the Dow Jones Sustainability World Index) (Oberndorfer et al.
2013). These findings suggest that, in general, investors respond to an SRI index only after it has gained sufficient popularity. Since domestic SRI indices in emerging markets are relatively new and unknown, one might question if the stock markets respond to such an index, particularly when it is first launched.
Second, as emerging-market firms have experienced rapid expansion to the global playfield (e.g., engaged in cross-border mergers and acquisitions) in recent decades (Zhou et al.
2016), they may adapt to global markets with various levels of CSR standards. As a result, global expansion activities may moderate the relationship between the release of an SRI index and stock market responses in emerging markets. In particular, we are interested in the potential different moderating effects for firms that have expanded globally to a developed or developing country.
Third, while the marketing literature has suggested that firms’ marketing expenditures moderate the relationship between firms’ CSR investment and their financial performance in developed economies (e.g., Hull and Rothenberg
2008; Luo and Bhattacharya
2006; Servaes and Tamayo
2013), it is less clear if such moderating effects identified in developed markets remains the same in emerging markets. Specifically, it is unknown if and how marketing expenditures in advertising and R&D moderate the stock market responses to the announcement of an SRI index. Given that emerging-market investors may differ from those in developed markets (e.g., lack of trust and investment experience), we may expect different moderating effects of marketing in emerging markets.
To answers these questions, we conduct an event study to examine whether and how a firm’s inclusion in the SRI indices in the three emerging markets affects the firm’s stock prices at the time of their initial announcements (i.e., their first index release). These indices include (1) the SSE Social Responsibility Index (launched by the Shanghai Stock Exchange on August 5, 2009), (2) the SZSE CSR Index (launched by the Shenzhen Stock Exchange on August 3, 2009), (3) the Johannesburg Stock Exchange SRI Index (launched on May 19th, 2004), and (4) the Brazilian Corporate Sustainability Index (launched on December 1, 2005). Based on firms’ CSR performance scores, each of the two Chinese SRI indices is composed of the top 100 public Chinese firms, whereas the Brazilian SRI index listed 40 Brazilian firms and the South Africa SRI index listed 51 South African firms in their respective indices.
Our empirical analysis reveals some interesting findings. First, our results show that inclusion in these SRI indices is associated with positive abnormal returns on the day when these indices were first released, which is different from existing studies that have found no positive response to an SRI index at its first release in developed economies. This finding suggests that although emerging markets are in the early stages of developing CSR, investors are aware of these SRI indices, and an outstanding performance on CSR (such as being listed in the SRI index) indeed creates financial benefits for listed companies. More importantly, we find that a positive response to an SRI index holds across countries (based on data of the three emerging markets) and across time (based on data of eight-year subsequent releases of two Chinese SRI indices).
Furthermore, we find that the benefit of inclusion in an SRI index is higher for firms that have expanded globally to developing markets than those that have expanded to developed markets. More strikingly, we find that the two marketing investments—R&D and advertising—play different roles with respect to the benefit of inclusion in an SRI index. The financial value of being included in an SRI index is weakened by advertising expenditures but strengthened by R&D expenditures. The former result is particularly interesting since past research based on data of CSR activities (instead of an SRI index) in developed countries has suggested that advertising strengthens the impact of CSR (Servaes and Tamayo
2013), while our research, based on data of an SRI index in emerging markets, shows the opposite. Note that a firm’s high advertising expenditures can increase consumer awareness, which can lead to stronger investor responses when the firm is included in SRI indices. However, high advertising expenditures can also create consumer skepticism of a firm’s CSR motivation, since advertising is deemed to be driven by self-interest (i.e., to increase profits), whereas CSR activities are supposed to be driven by social concerns. Such a negative moderating effect of advertising in emerging markets is likely driven by a lack of regulations in these markets—i.e., advertisers will not be held accountable for faulty claims or deceptive advertising.
This study contributes to both the CSR literature and marketing literature. To demonstrate our research contributions, we summarized relevant literature regarding three key issues of CSR and briefly state our incremental contributions in Table
1. First, our research brings attention of an SRI index, a relatively comprehensive and objective CSR measure, to the research regarding the CSR–finance relationship in emerging markets (see key issue I in Table
1). This extension not only offers us an opportunity to investigate the impact of newly launched SRI indices in emerging markets, but also allows us to develop new insights on how the impact of an SRI index in emerging markets may differ from that in developed economies.
Table 1
Relevant literature and our incremental contribution
(I) Impact of CSR on Firms Financial Performance in Emerging Markets |
Key issue: whether and how do firms’ CSR activities affect their financial performance in emerging markets? |
Main findings: • The stock market responses to firms’ CSR initiatives differ for early and late adopters. • A positive relationship exists between CSR practices and financial performance in emerging markets in long run. • The strength of such a positive relationship depends on the quality of firms’ CSR reporting, if they are publicly traded, and the development stage of stock markets. | Cheung, Tan, Ahn and Zhang (2010); | • Our study draws attention to the SRI index, a comprehensive and objective measure of CSR performance launched by stock exchanges in emerging markets, rather than the CSR measures developed either based on a specific area of CSR or by the authors |
(II) Stock Market Response to an SRI index |
Key issue: whether and how do stock markets respond to the SRI Index? Main findings Based on data from developed countries: • No significantly positive returns are found to the announcement of an SRI index in the first year when it is launched. • Positive returns are found significant only a few years after the launch of the SRI index and only for well-known SRI indices. | Sauer ( 1997); Statman ( 2000); Curran and Moran ( 2007); Nakai et al. ( 2013); Ramchander et al. ( 2012); Clacher and Hagendorff ( 2012); Oberndorfer et al. ( 2013) | • We extend the research of the stock market response to the SRI indices to emerging markets. Our results show that, different from the research based on developed markets, stock markets responded positively to the first SRI index developed in each of three emerging markets (China, Brazil, and South Africa) when these index were first launched (i.e., the first year). |
The existing studies have not examined this issue in emerging markets and have not considered marketing variables as potential moderators. | | • We introduce three marketing moderators to the research on the effectiveness of an SRI index. Our results show that: firms benefit more from being included in an SRI index if they have expanded globally to emerging markets than to developed markets, and if they have spent large expenditures in R&D but less in advertising. |
(III) Moderating Roles of Marketing in the CSR–Finance Relationship |
Key issue: whether and how do marketing expenditures in advertising and R&D moderate the effectiveness of CSR? | | |
Main findings: Based on data from developed countries: • The CSR–finance relationship is positively moderated by advertising expenditures. • The CSR–finance relationship can be either positively or negatively moderated by R&D expenditures. | Luo and Bhattacharya ( 2006); Hull and Rothenberg ( 2008); Servaes and Tamayo ( 2013) | • Different from the studies conducted in developed countries, we find that the CSR–finance relationship is negatively moderated by advertising expenditure in emerging markets. |
Globalization activity has not been considered as a potential moderator for the CSR–finance relationship. | • We identify globalization as a new marketing moderator on the CSR–finance relationship and find that the benefit of being included in SRI index is higher for firms engaged in market expansion to developing countries than those to developed countries. |
Second, our research makes contributions to the literature regarding the stock market responses to the announcement of SRI index (see key issue II in Table
1). We extend to emerging markets the existing research, which has previously focused on developed markets (e.g., Sauer
1997; Statman
2000; Curran and Moran
2007; Ramchander et al.
2012; Clacher and Hagendorff
2012; Nakai et al.
2013; Oberndorfer et al.
2013). Since the SRI index is a relatively new concept to emerging markets, understanding its financial impact is of significance to both CSR scholars and practitioners. The positive responses to the release of an SRI index discovered in this study underscore the effectiveness of SRI indices offered by domestic stock exchanges on guiding emerging-market investors for their social investments. It is particularly interesting that the impact of SRI in emerging economies indeed differs from that in development economies, as revealed in our study. Specifically, existing studies based on data from developed countries have identified a common pattern: investors positively respond to an SRI index release only if the index has gained sufficient popularity (i.e., only after several years when the index has proven to be established and only for those well-known SRI indices). Based on data from emerging countries, however, our empirical analysis reveals a different pattern: investors responded positively to an SRI index even at the time when it was launched (i.e., the first release). Such positive responses to an SRI index hold across all three emerging countries we studied, China, Brazil, and South Africa.
Third, our study also contributes to the literature regarding the stock market responses to an SRI index by identifying possible moderators (see key issue III in Table
1). Extant studies, though differ in the specific SRI index or countries examined, have focused on the main effect of an SRI index (Curran and Moran
2007; Clacher and Hagendorff
2012; Menz
2010; Nakai et al.
2013; Oberndorfer et al.
2013; Russo and Mariani
2013). Our study goes one step further to identify factors that may moderate the investors’ response to an SRI index. Specifically, we identified two sets of moderators, (1) globalization and (2) marketing expenditure. Our results demonstrate that the benefits from being included in an SRI index in emerging markets vary with the globalization directions (i.e., expanded to developing or developed countries) and depend on firms’ marketing expenditures in R&D and advertising.
In the next section, we provide an overview of SRI index research and develop our hypotheses concerning the stock market response to an SRI index in emerging countries. We then describe our data and estimation method and present our empirical findings. Finally, we conclude with a summary, discussion of managerial and policy implications, and suggestions for further research.
Theoretical background and hypothesis development
Socially responsible investment (SRI)
As socially responsible investment (SRI) has become an increasingly popular practice for investors in developed economies, a growing number of studies have investigated the financial performance of SRI indices based on these markets. For example, some studies have examined the financial performance of firms listed in the Domini 400 Social Index (DSI) in the U.S. (e.g., Sauer
1997; Statman
2000; McWilliams and Siegel
2000; Ramchander et al.
2012); others have investigated financial performance based on SRI indices such as the FTSE4Good UK 50 Index (Curran and Moran
2007; Clacher and Hagendorff
2012; Russo and Mariani
2013), the DJ STOXX 600 Index in Europe (Oberndorfer et.al. 2013), SAM’s selection of socially responsible bonds in Zurich (Menz
2010), and Morningstar in Japan (Nakai et al.
2013).
In general, these studies have not found significantly higher returns of inclusion in an SRI index, compared to non-restrictive investment in the early years after the SRI index was first announced (e.g., Sauer
1997; Statman
2000; Curran and Moran
2007; Nakai et al.
2013). Positive returns were found to be significant only quite a few years after the launch of the index (e.g., from the inception of the Domini 400 Social Index in 1990 to 2007 in Ramchander et al.
2012; from the inception of the FTSE4Good UK 50 Index in July 2001 to March 2008 in Clacher and Hagendorff
2012), and only for well-known SRI indices. For example, when Oberndorfer et al. (
2013) compared the effect of German corporations’ inclusion in a newly launched SRI index (the Dow Jones STOXX Sustainability Index, launched in 2001) with that of a well-known SRI index (the Dow Jones Sustainability World Index, launched in 1999), they found that abnormal returns were significantly positive for those firms included in the well-known index, but insignificant for those in the newly launched SRI index between 1999 to 2002.
As suggested in these studies, investors are either unaware of the existence of SRI indices or do not fully understand how these listed firms perform when an SRI index is new to them (Oberndorfer et al.
2013; Nakai et al.
2013). Investors are concerned about whether they can gain any significantly higher returns by using social criteria to limit their investment universe, as doing so may result in increased volatility, reduced diversification, additional costs of screening and monitoring, and thus lower returns (Sauer
1997).
Intuitively, one could expect that investors in emerging markets may not respond to the launch of an SRI index, a result found in past literature, because the concept is also new to emerging-market investors. However, since emerging markets represent a transitional economic development stage that differs from developed economies profoundly, the announcement of an SRI index may create positive abnormal returns to firms included in the index when the index is first released in emerging markets.
Specifically, we suggest that investors in emerging markets differ from their counterparts in developed markets in three aspects: (1) the level of uncertainties involved in their investment selection of CSR firms, (2) the incentive to apply CSR criteria in their investment selection, and (3) the level of investment experience in stock markets. These fundamental differences increases the awareness and the strength of the announcement of an SRI index and in turn lead to strong signaling effects on emerging-market investors.
First, investors in emerging markets face a much higher level of information asymmetry and uncertainties in their selection of CSR firms. This is due to a lack of strong regulation and sufficient information disclosure of firms’ CSR engagement in emerging markets. For example, because of weak regulations in emerging markets, it is unclear to many emerging-market firms what social responsibility exactly constitutes, how they should regularly report their CSR activities (i.e., which measurements and evaluations), and how they are regulated with regard to unlawful conduct (e.g., Krishna
1992; CSM
2001; Mishra and Suar
2010). Even if firms issue CSR reports, different firms focus on different aspects of CSR, which makes it challenging for investors to compare and evaluate which firms are the top CSR performers. Furthermore, compared to developed markets, where many organizations provide comprehensive and publically available data sources for investors to retrieve firms’ CSR reports, it is still difficult for emerging-market investors to find such information sources and compare them across different firms. As
CNBC noticed, it is difficult to implement socially responsible investment in emerging markets, as only a handful of funds are now available to investors who want to follow these criteria and invest in developing market economics (
CNBC.com, December 30, 2013).
In regard to evaluating the financial performance of CSR firms, there is also an information problem for investors in emerging markets. As the Wall Street Journal reported, financial disclosure in emerging markets tends not to be as reliable as in developed markets, which makes it difficult to discern which companies are socially responsible (WSJ, Jan. 11, 2011). Such an information problem is accentuated due to weak CSR regulation in these markets, which further intensifies the information asymmetry between investors and CSR firms in emerging markets.
Second, investors in emerging markets have a stronger incentive to apply social criteria in their investments. With rapid economic development in past decades, many emerging markets are experiencing growing environmental and social issues such as severe air pollution, rising income inequality, increasing numbers of product recalls, deteriorating environmental pollution, urgent needs related to healthcare and medical system reform, insufficiency of the social security system, and political corruption, among others. These grave environmental and social issues are thus leading shareholders to pay increasing attention to firms’ social responsibility. As a result, investors may use their investment selections to force firms to fulfill their social responsibilities.
Third, since the stock markets in emerging countries are still in their early stages, investors in these markets are lack of experiences to make investment decisions based on a full evaluation of all stocks’ financial performance on their own. Rather, a majority of them still rely on certain credible signals or follow peers’ investment selections when making their own investment decisions. Hence, when the initial SRI index is launched in emerging markets, the announcement of the index may draw special attentions from investors who have stronger incentives to apply social criteria in their investment selection but are lack of experiences in making selections on their own. Signaling theory suggests that the higher awareness a signal (i.e., the announcement of an SRI index) has drawn and the stronger reliance emerging-market investors are on the signal (due to lack of investment experiences), the stronger signaling effect a new piece of information can create (Gulati and Higgins
2003; Higgins and Gulati
2006; Connelly et al.
2011).
Moreover, because the stock exchange company or the government can gather more information that is not accessible to outsiders such as investors, the SRI index provides additional credible information to investors, thereby helping them to reduce the information asymmetry and resolve their uncertainty regarding which firms are top CSR performers. According to signaling theory, the strength of a signal may change for different institutional environments. When institutional environment lacks high-quality information needed to differentiate one firm from another, relevant stakeholders must search for additional information to assess firm capability (Su et al.
2016). Thus, when an SRI index is announced, stakeholders might have stronger incentive to use this additional information which may help reduce their uncertainty to a larger extent. In other words, the higher uncertainties that emerging-market investors are in face of, the stronger signaling effects the announcement of an SRI index can create (Spence
1973; Kirmani and Rao
2000).
Lastly, the SRI index may also help lessen investors’ uncertainty regarding the financial performance of CSR firms. According to the screening process of the SRI index,
4 investors may understand that firms listed in the SRI index have established not only outstanding performance in CSR, but also stable performance in the stock market. Even if investors are unclear about how the SRI index is constituted, they may infer from the index that the top performing CSR firms tend to have good management, and thus experience better financial performance (Waddock and Graves
1997). For example, as suggested in Sauer (
1997), environmentally responsive firms are less likely to be subjected to environmental fines and lawsuits; product-responsive firms are less likely to encounter product recalls, and hence avoid costly settlements; and good corporate citizenship firms are more likely to create solid firm loyalty, which improves production efficiency, enhances creativity, and reduces production costs. Furthermore, sustaining good citizenship helps firms garner support from the government and the local community (Mishra and Suar
2010; Waddock and Graves
1997; Vidaver-Cohen and Altma
2000), which could further enhance the firm’s competitive advantage and lead to better financial performance. In emerging markets, such benefits can be significantly higher due to the growing social and environmental issues and weak regulations. These benefits can lead to higher employee and customer loyalty, and in turn higher brand recognition, as well as increased sales and revenues.
Overall, because of the three unique characteristics of investors in emerging markets, the announcement of an SRI index can create strong signaling effects on stock markets, leading to positive abnormal returns accrued to firms included in the index. Thus, we propose the following hypothesis concerning the positive effect of the SRI index announcement in emerging markets.
H1:
The announcement of an SRI index creates positive abnormal stock returns for firms listed in the SRI index of emerging markets.
Moderating role of advertising and R&D
Advertising and R&D are two important marketing strategies that could potentially enhance or undermine the financial benefits of firms listed in the SRI index. Given the three unique characteristics of investors in emerging markets, it is crucial to understand how investors in these markets respond to the announcement of the SRI index for firms with different levels of advertising and R&D expenditures. For example, do investors respond more or less positively if the listed firms invest a large amount of money in advertising or R&D? Understanding the interactions between marketing and CSR investments can help emerging-market firms effectively allocate resources to the most impactful strategy in value creation and appropriation.
Moderating role of advertising
Based on CSR measures in the U.S. (i.e., the KLD database constructed by Kinder, Lydenberg and Domini Research and Analytics, Inc.), a recent study has documented that advertising investments complement CSR investment such that firms with large advertising expenditures can achieve higher financial returns from their CSR investments in the long run (Servaes and Tamayo
2013). This study argues that the lack of customers’ awareness about a firm’s CSR initiatives is a major problem, which handicaps consumers’ ability to respond to CSR initiatives. Through large investments in advertising, firms can popularize their CSR programs and can enhance investors’ awareness of their CSR contributions to society. As a result, investors are more likely to purchase stocks from these socially responsible firms, which strengthens the financial returns of the firms’ CSR investment.
Different from Servaes and Tamayo (
2013), who studied the long-term effects of CSR activities for firms with different advertising expenditures, we examine the immediate stock market responses to the SRI index announcement for firms with different advertising expenditures, where new information released from a signal can play a major role in the effect. Specifically, the larger the advertising expenditure, the more likely investors become more well-informed about the firms’ CSR activities prior to the announcement of the SRI index. At the time when the SRI index is announced, the new information that investors can obtain become much less, which weakens the effect of the SRI index announcement. This suggests a substitutive relationship between advertising spending and the announcement of the SRI index.
More importantly, in emerging markets where regulations on faulty claims or deceptive advertising are substantially weak, and investors lack trust in firms’ advertising, a firm’s larger advertising expenditures may make investors more skeptical regarding whether the firm is truly socially responsible, which could potentially weaken the credibility of an SRI index and in turn the signaling effect of the SRI index announcement.
Corporations have long been criticized for their motives in carrying out CSR. For example, Williams (
1986) has voiced concerns that CSR “is a strategy for selling, not for making a contribution to society.” The in-depth interviews conducted by Webb and Mohr (
1998) revealed that approximately half of the respondents believed that firms engaged in cause-related marketing campaigns to achieve firm-related gains (e.g., increasing sales and profits, garnering positive publicity). According to attribution theory (e.g., Heider
1958; Kelley
1967; Jones et al.
1972), people may attribute firms’ CSR investments for extrinsic purposes (i.e., egoistic motives of improving the corporate or brand image). Attribution theory also suggests that the degree to which people are certain that the attribution is correct is a function of the relationship between the observed effect/behavior and the perceived cause (Settle and Golden
1974). In the context of CSR, the certainty of stakeholders’ attributions regarding firms’ motives for carrying out CSR can be reinforced or rejected by what they observe—for example, firms’ marketing expenditures. A recent review study in CSR has also suggested that how stakeholders respond to a firm’s CSR initiatives may depend on whether they perceive a fit between the CSR initiatives and the firm’s marketing strategies (Bhattacharya and Sen
2004).
If investors observe excessive advertising expenditures by corporations in the SRI index, they may question whether such corporations are really driven by the maximization of all stakeholders’ benefits (including the corporation itself, consumers, and the society), or whether they are driven only by maximization of the corporations’ profits. Different from CSR initiatives that place top priority on benefitting society, advertising expenditures place top priority on benefitting corporations (i.e., corporate reputation and profits), which may not benefit society. Such a discrepancy between investments in CSR and large advertising expenditures may lead stakeholders to interpret the motivations of corporations’ CSR as extrinsic rather intrinsic; hence, they may develop negative perceptions about the corporations’ CSR actions. Extant studies have also argued this notion in a similar vein when studying the moderating role of advertising in other marketing strategic levers (Mizik and Jacobson
2003) or in firms’ financial idiosyncratic risk (e.g., Luo and Bhattacharya
2009). They suggested that because advertising is more related to the process of value appropriation (i.e., extracting value in the marketplace from customers/rivals), as opposed to value creation, investors may interpret firms’ CSR activities as being primarily for self-serving purposes rather than for social benefits when they observe that those included firms spend a large amount of money on advertising (to extract value by shifting value from other places).
As a result, such inconsistency between two signals from firms’ investment in advertising and in CSR can weaken the signaling effect of the SRI index announcement. Hence, we propose a hypothesis concerning the negative moderating effect of advertising expenditures on the financial benefits of SRI inclusion.
H2:
For firms listed in an SRI index, advertising expenditures weaken the positive impact of the SRI index on their abnormal stock returns in emerging economies.
Moderating role of global expansion
Accompanying the rise of emerging markets, firms from these markets have begun to globalize by expanding abroad, acquiring and forming alliances with global marketers to acquire raw materials, gain new technologies, and access new markets (
The Economist, Sept. 18,
2008; BCG
2009;
McKinsey Quarterly2015).
5 Given that this emerging globalization trend has not only attracted attention from multinationals in developed countries, but also from those in their home countries, do investors in emerging markets perceive higher financial value for globalized firms in an SRI index than for domestic firms when the index is announced? Does such a moderating effect vary with the direction of global expansion (i.e., expansion to developed markets vs. developing markets)? Although extant studies have examined whether CSR investment or globalization can generate favorable financial returns, it is less certain as to how globalization complements or substitutes CSR investments, and if such a moderating relationship varies with the direction of global expansion.
We expect that investors will respond less positively to the announcement of an SRI index for listed firms that have expanded globally to developed countries than those that have expanded to developing countries. According to signaling theory, the signaling effect would be weaker when investors have lower uncertainty about firms’ CSR activities. In the context of an SRI index announcement, investors would not be very surprised if those firms (that have expanded globally to developed countries) are included in the index. This is because these firms are expected to maintain global CSR standards when doing business in developed countries, as the CSR concept and practices have been well developed in Western countries, and the CSR standard has also evolved to a much higher/stricter standard regarding firms’ conduct in CSR than that in emerging markets (e.g., stricter requirements in pollution control, higher standards in product quality and employee benefits, etc.). Investors understand that firms doing business in developed countries must have adopted CSR requirements in these markets. Doing business in developed countries can also impose higher costs of disseminating untruthful CSR reports. Hence, when the SRI index is announced, because investors face lower uncertainty regarding the CSR performance of those firms that have expanded globally to developed countries, the signaling effect of the SRI index announcement tends to be weaker.
However, investors may have higher uncertainty regarding if and how firms have implemented any CSR initiatives when they expand to less developed countries. In many developing countries, where economic development is still the central goal, local governments focus more on economic contributions from foreign investments rather than their CSR fulfillment. Similarly, regulations are also weak in many less developed markets with respect to CSR enforcement on pollution control, product quality control, and social benefits. Thus, when investors are aware of those firms that have done better in CSR when they expand to developing countries, investors may become more likely to reward these firms by investing in them. As a result, firms that have expanded to developing countries tend to benefit more from being listed in the index than those that have expanded to developed countries.
Furthermore, investors may also have higher uncertainty regarding the financial performance of CSR firms that have expanded to developing countries. Compared to the stable and transparent business environment in developed countries, the political and economic environment in many developing countries is volatile and ambiguous. Firms may encounter much more difficulties in doing business there and hence may experience fluctuating financial returns from their investments in developing countries. When investors see these firms in the SRI index, they may become more confident about the potential benefits from investing in these firms. Overall, due to higher levels of uncertainties about firms that have expanded to developing countries, the announcement of an SRI index can create higher financial returns for these global firms than their counterparts that have expanded to developed countries. Hence, we propose the following hypotheses regarding the moderating role of global expansion when considering the direction of expansion to developed versus developing countries.
H4:
The announcement of an SRI index in emerging markets creates higher abnormal returns for those listed firms that have expanded globally to developing countries than those that have expanded globally to developed countries.
General discussion
In emerging markets, where economic development is the main driving force of many corporations, do stakeholders (e.g., consumers and investors) care about whether firms fulfill their social responsibility? Furthermore, do they consider this factor in their decision making (i.e., purchase and investment decisions)? As organizations (i.e., governments and NGOs) continue to encourage and disclose CSR as more firms engage in CSR programs in emerging markets, there is a pressing need to understand whether and how these markets respond to CSR initiatives (e.g., an SRI index). This study conceptualizes and empirically examines a framework concerning (1) short-term financial market responses to the announcement of an SRI index that has been recently launched in emerging markets, (2) the differential impacts of listed firms with different types of market presence (i.e., global vs. domestic, global expansion to developed vs. developing markets), and (3) the interactive roles of strategic investments that strengthen/weaken market responses to the announcement of an SRI index.
Managerial implications
Our findings provide several managerial implications for firms and governments in emerging markets. First, our findings provide enlightening evidence to firms carrying out CSR in emerging markets. Our finding that investors respond positively to the announcement of an SRI implies that CSR is not merely a strategy that can create financial value, but one that can also build a positive brand image to attract investors in emerging markets. This result is particularly inspiring for both domestic and multinational companies in emerging markets. Although CSR is a relatively new concept that is challenging to carry out for domestic firms, it is a valuable endeavor. In particular, when it is costly or difficult to utilize traditional strategies (e.g., advertising) to create market awareness, engaging in CSR can be a useful and often easier choice. Practicing CSR can build trust and can enhance firms’ reputation because these companies can achieve a better understanding of their consumers via CSR and can then incorporate local communities’ needs into their product offerings and services.
For multinational companies operating in emerging markets, our findings suggest that devoting the same or even more effort to CSR, rather than cutting back in emerging markets due to low CSR standards, is not only necessary, but also provides financial and branding rewards. For example, although these companies may understand traditional brand-building strategies better and are often capable of conducting marketing strategies, it is often difficult to reach consumers who are fragmented, who have heterogeneous preferences, or who have no access to traditional media (i.e., newspaper, TV, and Internet). In contrast, carrying out CSR can be an effective alternative for creating awareness and building a corporate reputation. As pointed out in
The African Executive (Nov. 12,
2012), engaging in CSR by partnering with NGOs in emerging markets can help multinationals (1) understand the underlying needs in emerging markets, (2) reach consumers in the “informal sector,” which is neither taxed nor monitored by the government, (3) strengthen relationships with local partners through “social contracts” when there is a lack of regulation enforcing them, (4) build good public relations with local consumers, and (5) enhance the legitimacy of doing business in emerging nations.
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Second, our findings provide guidance for firms to conduct CSR effectively. Specifically, our findings imply that while carrying out CSR is financially valuable, the value of CSR is not unconditional, and not all firms may benefit from carrying out CSR equally. Our finding that strategic investments moderate the abnormal returns accrued by the announcement of an SRI index demonstrates the conditions under which firms can benefit the most from engaging in CSR. That is, firms with large expenditures in globalization (i.e., in less developed countries) benefit more than those expanded to developed countries and/or with large advertising expenditures. Thus, when allocating limited resources to CSR and marketing strategies, it is important for firms to consider CSR and other strategic investments simultaneously rather than independently. In addition, when selecting local partners, it is beneficial for multinationals to consider whether the local partners are carrying out CSR effectively as an important selection criterion in emerging markets.
Finally, our findings provide implications to policymakers in emerging markets. Although the financial markets in emerging markets are still in their early stages, our findings illustrate the notion that launching an SRI index to disclose firms that are implementing CSR more proficiently can be an effective instrument for encouraging firms to contribute to society and pursue sustainable development. Thus, local governments can consider more CSR initiatives using financial instruments, such as SRI funds, to continue advocating for the importance of social responsibility to firms.
Future research
Our study has several limitations that provide opportunities for future research. As one of first studies examining the financial values of an SRI index in emerging markets, this study focuses on the stock market responses to the announcement of SRI indices in the fastest-growing emerging markets—China, Brazil, and South Africa. While our analysis using the nine-year China sample demonstrates positive stock market responses to the release of the SRI index in long run, it would be more insightful if future studies could examine the long-term financial performance of SRIs using other financial measurements such as Tobin Q and also investigate the moderating effects of marketing over a longer time span. Based on the empirical evidence provided from our analysis using the nine-year China sample, one could expect a promising financial return in long run to firms’ CSR investments. Furthermore, future research can also examine the differential effects of the release of SRI on those firms which have been dropped or newly added on the SRI index in emerging markets. It would be particularly valuable if future research can demonstrate how stock markets react to those firms that have dropped from the SRI index due to their poor CSR performance and how their marketing investment moderates these stock market responses.