Skip to main content
Top

2019 | OriginalPaper | Chapter

Ein ganzheitliches verhaltenswissenschaftliches Modell zur Erklärung von Markenwirkungen

Authors : Bernd Schmitt, Franz-Rudolf Esch

Published in: Handbuch Markenführung

Publisher: Springer Fachmedien Wiesbaden

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Zusammenfassung

In den letzten Jahren ist die Zahl der psychologischen Konstrukte zur Erklärung und Messung von Markenwirkungen explodiert. In dem folgenden Beitrag schaffen wir Orientierung durch die Skizzierung und Systematisierung der wesentlichen Konstrukte zur Beschreibung von Markenwirkungen. Wir verknüpfen dabei die Objektebene mit der persönlichen und der sozialen Ebene und klassifizieren in dem Modell nach fünf wesentlichen Dimensionen: Identifikation, Erleben, Integration, Signalwirkung und Verbinden.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
go back to reference Aaker, D. (1991). Managing brand equity: Capitalizing on the value of a brand name. New York: The Free Press. Aaker, D. (1991). Managing brand equity: Capitalizing on the value of a brand name. New York: The Free Press.
go back to reference Aaker, D. (1996). Building strong brands. New York: The Free Press. Aaker, D. (1996). Building strong brands. New York: The Free Press.
go back to reference Aaker, J., Benet-Martínez, V., & Garolera, J. (2001). Consumption symbols as carriers of culture: A study of Japanese and Spanish brand personality constructs. Journal of Personality and Social Psychology, 81, 492–508.CrossRef Aaker, J., Benet-Martínez, V., & Garolera, J. (2001). Consumption symbols as carriers of culture: A study of Japanese and Spanish brand personality constructs. Journal of Personality and Social Psychology, 81, 492–508.CrossRef
go back to reference Alba, J. W., Hutchinson, W. J., & Lynch, J. (1991). Memory and decision making. In T. S. Robertson & H. H. Kassarijian (Hrsg.), Handbook of consumer behavior (S. 1–49). Englewood Cliffs: Prentice Hall. Alba, J. W., Hutchinson, W. J., & Lynch, J. (1991). Memory and decision making. In T. S. Robertson & H. H. Kassarijian (Hrsg.), Handbook of consumer behavior (S. 1–49). Englewood Cliffs: Prentice Hall.
go back to reference Brakus, J. J., Schmitt, B. H., & Zarantonello, L. (2009). Brand experience: What is it? How is it measured? Does it affect loyalty? Journal of Marketing, 73, 52–68.CrossRef Brakus, J. J., Schmitt, B. H., & Zarantonello, L. (2009). Brand experience: What is it? How is it measured? Does it affect loyalty? Journal of Marketing, 73, 52–68.CrossRef
go back to reference Chaplin, L. N., & Roedder John, D. (2005). The development of self-brand connections in children and adolescents. Journal of Consumer Research, 32, 119–129.CrossRef Chaplin, L. N., & Roedder John, D. (2005). The development of self-brand connections in children and adolescents. Journal of Consumer Research, 32, 119–129.CrossRef
go back to reference Engelkamp, J. (1997). Das Erinnern eigener Handlungen. Göttingen: Hogrefe-Verlag. Engelkamp, J. (1997). Das Erinnern eigener Handlungen. Göttingen: Hogrefe-Verlag.
go back to reference Escalas, J. E. (2004). Narrative processing: Building consumer connections to brands. Journal of Consumer Psychology, 14, 168–179.CrossRef Escalas, J. E. (2004). Narrative processing: Building consumer connections to brands. Journal of Consumer Psychology, 14, 168–179.CrossRef
go back to reference Esch, F.-R. (1993). „Markenwert und Markensteuerung – Eine verhaltenswissenschaftliche Perspektive“. Thexis, 10(5), 56–64. Esch, F.-R. (1993). „Markenwert und Markensteuerung – Eine verhaltenswissenschaftliche Perspektive“. Thexis, 10(5), 56–64.
go back to reference Esch, F.-R. (2014). Strategie und Technik der Markenführung (8. Aufl.). München: Vahlen Verlag. Esch, F.-R. (2014). Strategie und Technik der Markenführung (8. Aufl.). München: Vahlen Verlag.
go back to reference Esch, F.-R., & Rempel, J.-E. (2007). Integration von Duftstoffen in die Kommunikation zur Stärkung von Effektivität und Effizienz des Markenaufbaus. Marketing ZFP, 29(3), 145–162.CrossRef Esch, F.-R., & Rempel, J.-E. (2007). Integration von Duftstoffen in die Kommunikation zur Stärkung von Effektivität und Effizienz des Markenaufbaus. Marketing ZFP, 29(3), 145–162.CrossRef
go back to reference Esch, F.-R., & Roth, S. (2005). Der Beitrag akustische Reize zur integrierten Markenkommunikation: Zur Integrationswirkung akustischer Reize in Abhängigkeit von der Interaktion mit visuellen Reizen und dem Involvement. Marketing ZFP, 27(4), 215–235.CrossRef Esch, F.-R., & Roth, S. (2005). Der Beitrag akustische Reize zur integrierten Markenkommunikation: Zur Integrationswirkung akustischer Reize in Abhängigkeit von der Interaktion mit visuellen Reizen und dem Involvement. Marketing ZFP, 27(4), 215–235.CrossRef
go back to reference Fournier, S. (1998). Consumers and their brands: Developing relationship theory in consumer research. Journal of Consumer Research, 24, 343–373.CrossRef Fournier, S. (1998). Consumers and their brands: Developing relationship theory in consumer research. Journal of Consumer Research, 24, 343–373.CrossRef
go back to reference Fournier, S., & Yao, J. L. (1997). Reviving brand loyalty: A reconceptualization within the framework of consumer-brand relationships. International Journal of Research in Marketing, 14(5), 451–472.CrossRef Fournier, S., & Yao, J. L. (1997). Reviving brand loyalty: A reconceptualization within the framework of consumer-brand relationships. International Journal of Research in Marketing, 14(5), 451–472.CrossRef
go back to reference Geuens, M., Weijters, B., & De Wulf, K. (2009). A new measure of brand personality. International Journal of Research in Marketing, 26, 97–107.CrossRef Geuens, M., Weijters, B., & De Wulf, K. (2009). A new measure of brand personality. International Journal of Research in Marketing, 26, 97–107.CrossRef
go back to reference Gobé, M. (2001). Emotional branding: The new paradigm for connecting brands to people. New York: Allworth Press. Gobé, M. (2001). Emotional branding: The new paradigm for connecting brands to people. New York: Allworth Press.
go back to reference Goldstein, N. J., & Cialdini, R. B. (2007). The spyglass self: A model of vicarious self-perception. Journal of Personality and Social Psychology, 92(3), 402–417.CrossRef Goldstein, N. J., & Cialdini, R. B. (2007). The spyglass self: A model of vicarious self-perception. Journal of Personality and Social Psychology, 92(3), 402–417.CrossRef
go back to reference Hollebeek, L. D. (2011). Exploring customer brand engagement Definition and themes. Journal of Strategic Marketing, 19(7), 555–573.CrossRef Hollebeek, L. D. (2011). Exploring customer brand engagement Definition and themes. Journal of Strategic Marketing, 19(7), 555–573.CrossRef
go back to reference Holt, D. B. (2004). How brands become icons: The principles of cultural branding. Cambridge: Harvard Business Press. Holt, D. B. (2004). How brands become icons: The principles of cultural branding. Cambridge: Harvard Business Press.
go back to reference Hoyer, W. D., & Brown, S. P. (1990). Effects of brand awareness on choice for a common, repeat-purchase product. The Journal of Consumer Research, 17, 141–148.CrossRef Hoyer, W. D., & Brown, S. P. (1990). Effects of brand awareness on choice for a common, repeat-purchase product. The Journal of Consumer Research, 17, 141–148.CrossRef
go back to reference Hubbard, T. L. (1994). Memory psychophysics. Psychological Research, 56, 237–250.CrossRef Hubbard, T. L. (1994). Memory psychophysics. Psychological Research, 56, 237–250.CrossRef
go back to reference Keller, K. L. (1993). Conceptualizing, measuring, and managing consumerbased brand equity. Journal of Marketing, 57, 1–22.CrossRef Keller, K. L. (1993). Conceptualizing, measuring, and managing consumerbased brand equity. Journal of Marketing, 57, 1–22.CrossRef
go back to reference Kroeber-Riel, W., & Esch, F.-R. (2015). Strategie und Technik der Werbung (8. Aufl.). Stuttgart: Kohlhammer Verlag. Kroeber-Riel, W., & Esch, F.-R. (2015). Strategie und Technik der Werbung (8. Aufl.). Stuttgart: Kohlhammer Verlag.
go back to reference Kroeber-Riel, W., & Gröppel-Klein, A. (2014). Konsumentenverhalten (9. Aufl.). München: Vahlen Verlag. Kroeber-Riel, W., & Gröppel-Klein, A. (2014). Konsumentenverhalten (9. Aufl.). München: Vahlen Verlag.
go back to reference MacKenzie, S. B., Lutz, R. J., & Belch, G. E. (1986). The role of attitude toward the ad as a mediator of advertising effectiveness: A test of competing explanations. Journal of Marketing Research, 23, 130–143.CrossRef MacKenzie, S. B., Lutz, R. J., & Belch, G. E. (1986). The role of attitude toward the ad as a mediator of advertising effectiveness: A test of competing explanations. Journal of Marketing Research, 23, 130–143.CrossRef
go back to reference Markus, H. (1977). Self-schemata and processing information about the self. Journal of Personality and Social Psychology, 35, 63–78.CrossRef Markus, H. (1977). Self-schemata and processing information about the self. Journal of Personality and Social Psychology, 35, 63–78.CrossRef
go back to reference Markus, H., & Sentis, K. (1982). The self in social information processing. In J. Suls (Hrsg.), Psychological perspectives on the self (S. 41–70). Hillsdale: Edbaum. Markus, H., & Sentis, K. (1982). The self in social information processing. In J. Suls (Hrsg.), Psychological perspectives on the self (S. 41–70). Hillsdale: Edbaum.
go back to reference McAlexander, J. H., Schouten, J. W., & Koenig, H. J. (2002). Building brand community. Journal of Marketing, 66, 38–54.CrossRef McAlexander, J. H., Schouten, J. W., & Koenig, H. J. (2002). Building brand community. Journal of Marketing, 66, 38–54.CrossRef
go back to reference Mick, D. G. (1986). Consumer research and semiotics: Exploring the morphology of signs, symbols and significance. Journal of Consumer Research, 13, 196–214.CrossRef Mick, D. G. (1986). Consumer research and semiotics: Exploring the morphology of signs, symbols and significance. Journal of Consumer Research, 13, 196–214.CrossRef
go back to reference Mitchell, A. A., & Olson, J. C. (1981). Are product attribute beliefs the only mediator of advertising effects on brand attitude? Journal of Marketing Research, 18, 318–332. Mitchell, A. A., & Olson, J. C. (1981). Are product attribute beliefs the only mediator of advertising effects on brand attitude? Journal of Marketing Research, 18, 318–332.
go back to reference Muniz, A. M., & O’Guinn, T. C. (2001). Brand community. The Journal of Consumer Research, 27, 412–432.CrossRef Muniz, A. M., & O’Guinn, T. C. (2001). Brand community. The Journal of Consumer Research, 27, 412–432.CrossRef
go back to reference Pham, M. T. (2004). Ideals and oughts and the reliance on affect versus substance in persuasion. The Journal of Consumer Research, 30, 503–518.CrossRef Pham, M. T. (2004). Ideals and oughts and the reliance on affect versus substance in persuasion. The Journal of Consumer Research, 30, 503–518.CrossRef
go back to reference Roedder John, D. R., Loken, B., Kim, K., & Monga, A. B. (2006). Brand concept maps: A methodology for identifying brand association networks. Journal of Marketing Research, 43, 549–563.CrossRef Roedder John, D. R., Loken, B., Kim, K., & Monga, A. B. (2006). Brand concept maps: A methodology for identifying brand association networks. Journal of Marketing Research, 43, 549–563.CrossRef
go back to reference Schivinski, B., Christodoulides, G., & Dabrowski, D. (2016). Measuring consumers’ engagement with brand related social media content. Journal of Advertising Research, 56(1), 64–80. Schivinski, B., Christodoulides, G., & Dabrowski, D. (2016). Measuring consumers’ engagement with brand related social­ media content. Journal of Advertising Research, 56(1), 64–80.
go back to reference Schmitt, B. (2012). The consumer psychology of brands. Journal of Consumer Psychology, 22, 7–17.CrossRef Schmitt, B. (2012). The consumer psychology of brands. Journal of Consumer Psychology, 22, 7–17.CrossRef
go back to reference Schwarz, N. (1990). Feelings as information: Informational and motivational functions of affective states. In R. M. Sorrentino & E. T. Higgins (Hrsg.), Handbook of motivation and cognition: Foundations of social behavior (Bd. 2, S. 527–561). New York: Guilford Press. Schwarz, N. (1990). Feelings as information: Informational and motivational functions of affective states. In R. M. Sorrentino & E. T. Higgins (Hrsg.), Handbook of motivation and cognition: Foundations of social behavior (Bd. 2, S. 527–561). New York: Guilford Press.
go back to reference Shapiro, S., & Spence, M. T. (2002). Factors affecting encoding, retrieval, and alignment of sensory attributes in a memory based brand choice task. Journal of Consumer Research, 28, 603–617.CrossRef Shapiro, S., & Spence, M. T. (2002). Factors affecting encoding, retrieval, and alignment of sensory attributes in a memory based brand choice task. Journal of Consumer Research, 28, 603–617.CrossRef
go back to reference Thomson, M., MacInnis, D. J., & Park, W. C. (2005). The ties that bind: Measuring the strength of consumers’ emotional attachments to brands. Journal of Consumer Psychology, 15(1), 77–91.CrossRef Thomson, M., MacInnis, D. J., & Park, W. C. (2005). The ties that bind: Measuring the strength of consumers’ emotional attachments to brands. Journal of Consumer Psychology, 15(1), 77–91.CrossRef
go back to reference Zampini, M., & Spence, C. (2004). The role of auditory cues in modulating the perceived crispness and staleness of potato chips. Journal of Sensory Studies, 19, 347–363.CrossRef Zampini, M., & Spence, C. (2004). The role of auditory cues in modulating the perceived crispness and staleness of potato chips. Journal of Sensory Studies, 19, 347–363.CrossRef
go back to reference Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing, 52, 2–22.CrossRef Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing, 52, 2–22.CrossRef
Metadata
Title
Ein ganzheitliches verhaltenswissenschaftliches Modell zur Erklärung von Markenwirkungen
Authors
Bernd Schmitt
Franz-Rudolf Esch
Copyright Year
2019
DOI
https://doi.org/10.1007/978-3-658-13342-9_6