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HR in the Context of Digitization Read chapter Read first chapter

2020 | OriginalPaper | Chapter

10. Engagement and Retention

Author : Armin Trost

Published in: Human Resources Strategies

Publisher: Springer International Publishing

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Abstract

This chapter deals with aspects of HR that relate to the engagement, satisfaction, commitment and loyalty of employees. The first part describes the relevance of working conditions to the attractiveness experienced by employees. The second part focuses on the issue of employee surveys as the most common tool in this context. Finally, the topic of employee retention is examined in a differentiated way. In relation to all aspects it is discussed how the handling of these presents itself in a hierarchical, stable versus an agile, connected environment.

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Footnotes
1
TED is a platform for speeches and presentations by leading thought leaders that is recognized in the community worldwide as a source of inspiration for professionally relevant content. A so called TED Talk continuously maximum 18 min (https://​www.​ted.​com/​).
 
2
A more differentiated review of Gallup’s misleading approach to measuring employee engagement can be found in my blog: http://​www.​armintrost.​de/​en/​are-gallups-engagement-numbers-fake-at-least-they-are-heavily-cited/​
 
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Metadata
Title
Engagement and Retention
Author
Armin Trost
Copyright Year
2020
Publisher
Springer International Publishing
Book
Human Resources Strategies

Print ISBN: 978-3-030-30591-8

Electronic ISBN: 978-3-030-30592-5

Copyright Year: 2020

DOI
https://doi.org/10.1007/978-3-030-30592-5_10