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2017 | OriginalPaper | Chapter

18. Enhancing Organizational Resilience Through Risk Communication: Basic Guidelines for Managers

Authors : D. Antunes, J. M. Palma-Oliveira, I. Linkov

Published in: Resilience and Risk

Publisher: Springer Netherlands

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Abstract

RESILENS is a project funded by the European Union’s Horizon 2020 Research and Innovation Programme for the development of tools that support managers with the improvement of resilience pertaining to Critical Infrastructure (CI). One of the tools developed by this project is the European Resilience Management Guidance (ERMG). This tool guides several topics (e.g. risk management, budget and financial issues, information management systems, business continuity, and risk communication) related to the practical application of resilience to all CI sectors. This paper, which was developed as an input for the ERMG, presents some guidelines on risk communication that can be useful to managers.

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Literature
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go back to reference British Standard Institute (2014) BS 11200, Crisis management – guidance and good practice British Standard Institute (2014) BS 11200, Crisis management – guidance and good practice
go back to reference International Standards Organization (2009a) ISO 31000:2009, Risk management – principles and guidelines, Geneva International Standards Organization (2009a) ISO 31000:2009, Risk management – principles and guidelines, Geneva
go back to reference International Standards Organization (2009b) ISO 22301:2012, Societal security – business continuity management systems – requirements, Geneva International Standards Organization (2009b) ISO 22301:2012, Societal security – business continuity management systems – requirements, Geneva
go back to reference Lundgreen R, McMakin A (2013) Risk communication a handbook for communication environmental, Safety and Health Risks. Willey, Hoboken Lundgreen R, McMakin A (2013) Risk communication a handbook for communication environmental, Safety and Health Risks. Willey, Hoboken
go back to reference Palma-Oliveira J, Trump B, Wood M, Linkov I (2017) The tragedy of the anticommons: a solutions for a “NIMBY” post-industrial world. Risk analysis Palma-Oliveira J, Trump B, Wood M, Linkov I (2017) The tragedy of the anticommons: a solutions for a “NIMBY” post-industrial world. Risk analysis
Metadata
Title
Enhancing Organizational Resilience Through Risk Communication: Basic Guidelines for Managers
Authors
D. Antunes
J. M. Palma-Oliveira
I. Linkov
Copyright Year
2017
Publisher
Springer Netherlands
DOI
https://doi.org/10.1007/978-94-024-1123-2_18

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