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Enhancing Passenger-Oriented Public Transport: Integrating Service Quality Dimensions into Network Design

  • 2025
  • OriginalPaper
  • Chapter
Published in:
Authors
Javad Esmailpour
Saeid Saidi
Published in
Proceedings of the Canadian Society for Civil Engineering Annual Conference 2024, Volume 16
Publisher
Springer Nature Switzerland

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Abstract

This chapter delves into the integration of passenger-oriented service quality dimensions into public transport network design, with a focus on the often-overlooked disutility of low crowding. The study introduces a new parameter, the loading factor at which the lowest crowding disutility occurs, and explores its impact on optimal headway and stop spacing. Through a detailed methodology and numerical examples, the research demonstrates how considering crowding disutility can lead to larger headways and more stop spacings under certain low-demand conditions. The chapter also discusses managerial actions, such as transitioning to a schedule-based service model and implementing skip-stops, to enhance passenger security and comfort during off-peak periods. By addressing the interplay between comfort and security in crowding, this study offers novel insights for improving public transport services and provides practical solutions for network design.
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previous chapter A Comparative Analysis of Noise and Vibration Generation in Conventional and Electric Buses in Montreal
next chapter Connected and Autonomous Vehicle Networks: A Comparative Analysis of Vehicular Cloudification and VANET Modes for Freeway Mobility Management
Title
Enhancing Passenger-Oriented Public Transport: Integrating Service Quality Dimensions into Network Design
Authors
Javad Esmailpour
Saeid Saidi
Copyright Year
2025
Book
Proceedings of the Canadian Society for Civil Engineering Annual Conference 2024, Volume 16

Print ISBN: 978-3-031-95114-5

Electronic ISBN: 978-3-031-95115-2

Copyright Year: 2025

DOI
https://doi.org/10.1007/978-3-031-95115-2_4
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