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What is Business Process Management? Read chapter Read first chapter

2010 | OriginalPaper | Chapter

Enterprise 2.0 Meets Business Process Management

Author : Sandy Kemsley

Published in: Handbook on Business Process Management 1

Publisher: Springer Berlin Heidelberg

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Abstract

This chapter discusses the main aspects of Enterprise 2.0, how they are already impacting BPM, and how BPM is likely to evolve into a more social environment in the future. In particular, the impacts include cultural effects of collaboration during process modeling and process execution, as well as technological impacts of newer user interface models, development techniques, and delivery mechanisms. In turn, these have economic impacts for both development and delivery models that become more relevant during the current economic recession.

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previous chapter Modeling Interorganizational Business Processes
Literature
Carr N (2008) The Big Switch, W. W. Norton & Company, New York, USA
Johannesson P, Andersson B, Wohed P (2008) Business process management with social software systems – a new paradigm for work organisation
Lind M, Seigerroth U (2010) Collaborative process modeling: the intersport case study, BPM handbook
Manyika J, Roberts R, Sprague K (2007) Eight business technology trends to watch. McKinsey Q
McAfee A (2006) Enterprise 2.0: the dawn of emergent collaboration. MIT Sloan Manage Rev 47(3):21–28
Richardson C, Moore C, Nicolson N (2009) Vendor snapshot: Lombardi blueprint bridges gap between process discovery and execution
Tapscott D (2008) Grown up digital: how the net generation is changing your world. McGraw-Hill, New York
vom Brocke J, Thomas O (2006) Reference modeling for organizational change: applying collaborative techniques for business engineering, Proceedings of the Twelfth Americas conference on information systems, Acapulco, Mexico, pp 680–688
vom Brocke J, Petry M, Sinnl T, Østerberg Kristensen B, Sonnenberg C (2010) Global process and data: the cultural journey at the Hilti Corporation. In: vom Brocke J, Rosemann M (eds) Handbook on business process management, vol 2. Springer, Heidelberg
Metadata
Title
Enterprise 2.0 Meets Business Process Management
Author
Sandy Kemsley
Copyright Year
2010
Publisher
Springer Berlin Heidelberg
Book
Handbook on Business Process Management 1

Print ISBN: 978-3-642-00415-5

Electronic ISBN: 978-3-642-00416-2

Copyright Year: 2010

DOI
https://doi.org/10.1007/978-3-642-00416-2_26