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25-10-2022

Ethical CSR, Organizational Identification, and Job Satisfaction: Mediated Moderated Role of Interactional Justice

Authors: Feisal Murshed, Zixia Cao, Katrina Savitskie, Sandipan Sen

Published in: Social Justice Research

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Abstract

The interconnected relationships between a business and its various stakeholders have been the beneficiaries of widespread research over the past few decades. Consequently, corporate social responsibility (CSR) and organizational justice have gained much prominence within management and organizational research. Yet, there remains less visibility into how they may interact to influence employee attitudes. Combining insights from social exchange and social identity theories, we develop and validate a mediated moderation model: organizational identification’s mediation accounts for the interactive effect of ethical CSR (i.e., perceptions of whether firms act according to the generally accepted norms, standards, and principles of society) and interactional justice (i.e., perceptions of equity in the relationship between employees and those with authority over them) on employee job satisfaction. Using structural equation modeling on a sample of 293 employees, we find support for our proposed relationships. This research contributes to the existing knowledge at the intersection of CSR and organizational justice literature and reveals useful takeaways germane to accruing ethical capital with employees.
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Footnotes
1
Researchers have employed two other justice dimensions operationalized as employees’ perceptions of the fairness of the outcomes (i.e., distributive justice) and of the processes leading to said outcomes (i.e., procedural justice). Although not part of our conceptualization, these two dimensions of justice are included in our analysis.
 
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Metadata
Title
Ethical CSR, Organizational Identification, and Job Satisfaction: Mediated Moderated Role of Interactional Justice
Authors
Feisal Murshed
Zixia Cao
Katrina Savitskie
Sandipan Sen
Publication date
25-10-2022
Publisher
Springer US
Published in
Social Justice Research
Print ISSN: 0885-7466
Electronic ISSN: 1573-6725
DOI
https://doi.org/10.1007/s11211-022-00403-5

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