Evaluation of the Residential Satisfaction in Affordable Housing for Low-Income People and Its Social Impact on Urban Planning in Hanoi, Vietnam

Providing appropriate housing for the people is one the responsibilities of the governments. In recent years, the government of Vietnam decided to implement the affordable housing for low-income households with many projects in Hanoi and Ho Chi Minh city. The aim of this research was to evaluate the satisfaction rate of affordable housing residents in Hanoi, where the population density is extremely high and the average income is low, compared to the housing price. This research used survey methods, data analysis, statistical methods, comparison and expert method. A field survey was implemented for data collection. The main fieldwork was undertaken during June 2019 and August 2019 in Linh Dam, Hanoi. Findings revealed that the overall level of satisfaction of the residential environment, including housing features and services, is moderate. However, this level of satisfaction is not constant; rather, it fluctuates across the variables of housing features, service quality, and environmental policies. This paper also examined the determinants of residential satisfaction and its social impact on urban planning in Hanoi. The overall conclusion is that attempts to improve low-income housing and the surrounding services may result in improving overall satisfaction.