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06-01-2020 | Issue 1/2020

Asian Journal of Business Ethics 1/2020

Exploring the organizational factors affecting salesforce ethical behavior: a review-based article

Journal:
Asian Journal of Business Ethics > Issue 1/2020
Author:
Zoha Fatima
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Abstract

The selling environment is becoming more and more competitive and organizations are trying to gain edge over the other companies. Producing quality goods is not enough. In such a scenario, organizations are trying to make improvements in their salesforce which can be made by making them more ethical. Therefore, it becomes important for the organization to know the factors affecting salesforce ethical behavior. This paper makes an attempt in this regard and explores the organizational antecedents of salesforce ethical behavior. The findings of the review reveal that there are various organizational factors which have an impact on salesforce ethical behavior such as compensation plan, quota, top management, code of ethics, salesforce control system, ethical climate, and ethics training. Based on the findings, the implications and directions for future research are stated.

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