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Published in:
2013 | OriginalPaper | Chapter
Exploring the Role of In-Trip Applications for Sustainable Tourism: Expert Perspectives
Authors : Mareba M. Scott, Andrew J. Frew
Published in: Information and Communication Technologies in Tourism 2013
Publisher: Springer Berlin Heidelberg
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There is little research that examines both the in-trip use of Information and Communication Technology (ICT) and the role ICT applications play or could potentially play in supporting sustainable tourism. This study identified specific in-trip ICT applications that could be used by leisure tourists to support sustainable tourism. A survey amongst eTourism experts was conducted and the results indicated that 48 % thought that the promotion of sustainable tourism practices should be a “very important” factor in the design of eTourism applications. Location-based services, destination management systems and intelligent transport systems were among the top rated in-trip applications to support sustainable tourism. The study may be partially qualified due to it’s European orientation however, it is anticipated that future research will establish the reality on the ground in terms of tourists’ actual use of in-trip technologies and linkages to sustainable tourism.