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Questions about subscriptions to Springer trade journals

Who should I contact if I have a question about my Springer trade journal?

Please contact our Reader Service team:
Email: leserservice@springer.com
Tel.: +49 (0) 6221 345 4303

How and/or where can I find the subscription number of my Springer trade journal?

Your subscription number can be found on the address label on your print magazines. This subscription number is a unique number allocated to you and identifies you as the authorized recipient of the magazine. Needless to say, you can also email leserservice@springer.com to ask for the number.

I am a subscriber to a Springer trade journal and want to additionally order a license for Springer Professional. What should I do?

Send an email to bestellen@springerprofessional.de or call us on +49 (0) 611 7878 643. Please quote your subscription number and your email address. A phone number is also a good idea in case we need to contact you. We will then send you an offer.

I purchased my magazine subscription through a bookstore. How can I additionally order a license for Springer Professional?

In this case, the bookstore is your contract partner. During the period of your magazine subscription you can speak to the bookstore about available options. Alternatively, you can also order directly from us. Simply send an email to bestellen@springerprofessional.de or call us on +49 (0) 611 7878 643. We look forward to helping you.


You were unable to find an answer to your question?

You might find a suitable answer on the overview page. If not, feel free to contact our Customer Service team. The fastest way to contact us is by completing the contact form. Please always quote your customer or subscription number and your email address (= user name). A phone number is also a good idea in case we need to contact you. It is additionally helpful if you let us know the best time to contact you by phone. You can also email us at service@springerprofessional.de or call us directly on +49 (0) 6221 345 4303. We look forward to helping you.

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