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Published in:
2018 | OriginalPaper | Chapter
12. Financial Consumer Protection in Spain
Authors : Montserrat Guillen, Jorge M. Uribe
Published in: An International Comparison of Financial Consumer Protection
Publisher: Springer Singapore
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Abstract
In Spain the notion of consumer does not coincide with the legal definition of the individual protected by domestic financial regulation. That is, while a consumer (or user) refers to a physical or legal entity, which operates in an area outside a business or professional activity; the individual in financial regulation is a client. The client can be an active or passive user of banks’ services, or a retail consumer (investor) in the capital market. The concept of client is more general than the concept of consumer. For instance the non-financial firms are also included in the former, while they are not in the later.