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2020 | OriginalPaper | Chapter

14. FinTech for Consumers and Retail Investors: Opportunities and Risks of Digital Payment and Investment Services

Authors : Matthias Horn, Andreas Oehler, Stefan Wendt

Published in: Ecological, Societal, and Technological Risks and the Financial Sector

Publisher: Springer International Publishing

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Abstract

Payments and investments are part of consumers’ everyday life and vital to society and its economic and social systems. As the evolution of FinTech has laid the foundation for the next generation of technical innovation in the financial service sectors, this chapter discusses examples of FinTech innovation and analyzes their opportunities as well as their ecological, societal, and technological risks from consumer and retail investor perspectives. While FinTech innovation has the potential to make financial services easier, cheaper, and better available, all payment and investment services discussed in this chapter have in common the technological risks arising from the possibility to (mis)use consumers’ and retail investors’ data for price discrimination or identity theft. Cryptocurrencies additionally pose ecological risks due to their enormous energy demand, while the new investment services may help retail investors to decrease the ecological risk of their portfolios. The societal risks of FinTech overlap or coincide with the technological risks, for example, when consumer data is used to discriminate groups of consumers. In addition, the high degree of anonymity in cryptocurrency networks and the lack of centralized supervision can provide an ideal playing field for criminal activities such as money laundering and tax evasion that threaten consumer and retail investor welfare.

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Footnotes
1
However, not all instant or real time payments are necessarily mobile payments.
 
2
In the European Economic Area, the Payment Services Directive 2 (PSD 2) allows payment service providers other than banks since 2018 to get access to bank accounts when the account holder gives permission, which enables consumers to initiate payments without the need to additionally log in to their online banking accounts (see https://​www.​bundesbank.​de/​en/​tasks/​payment-systems/​psd2/​psd2-775954). The concept of providing access to bank accounts is called open banking. A similar regulation to foster open banking in the US is not yet on the way (see https://​www.​forbes.​com/​sites/​ronshevlin/​2019/​04/​15/​open-banking-wont-work-in-us/​#754f70691e52).
 
3
The analysis in this chapter focuses on consumers in developed countries. Particularly in some developing countries with a weak infrastructure of bank branches and stationary internet, mobile payments and mobile banking solutions are the only possibility for consumers to participate in the financial system. This is, of course, an enormous opportunity for these previously unbanked people. However, as they do not have an alternative when they want to participate in the financial system, the analysis in this chapter hardly applies to their situation.
 
4
Cryptocurrencies can be subdivided into different types based on the underlying distributed ledger/blockchain technology (see Hasanova et al. 2019). The details of the corresponding technological differences are of minor relevance to the considerations in this chapter.
 
5
See Johnson and Pomorski (2014), Thiele and Diehl (2017), Yermack (2014), https://​www.​ccn.​com/​finland-decides-treat-bitcoin-as-a-commodity. The German Central Bank uses the term crypto token (see Thiele 2018).
 
6
See Böhme et al. (2015). Contrary to the popular belief, transactions in cryptocurrency are, therefore, not really anonymous but pseudonymous.
 
10
E.g., less than 400,000 transactions are settled in the Bitcoin network per day (see https://​www.​blockchain.​com/​de/​charts/​n-transactions). The number of daily transactions via electronic channels is higher than 270 million in the European Union alone (see ECB (2015)).
 
13
For an overview see e.g., Hasanova et al. (2019).
 
14
For the following see Oehler et al. (2016b); see also Oehler et al. (2018a) and Oehler and Wendt (2018).
 
15
For the following<?IndexRangeStart ID="ITerm34"?><?IndexRangeStart ID="ITerm33"?> see Oehler et al. (2016a); see also Wendt (2016) for a more detailed analysis of crowdfunding also covering crowdlending in addition to crowdinvesting.
 
16
One exception may be bonds of SMEs that are tradable over exchanges.
 
17
E.g., in Germany investments are limited to a maximum of 10,000 Euros per retail investor and crowdinvesting project.
 
19
See Oehler et al. (2018b) for an assessment regarding sustainable investments.
 
20
For a more detailed analysis of the automated rebalancing services, see Horn and Oehler (2019). They find that automated rebalancing is hardly beneficial for retail investors; these results support the findings of Hilliard and Hilliard (2018).
 
22
E.g., Knight Capital in 2012 or the Flash Crash of the Dow Jones in 2010 (see, e.g., https://​www.​bbc.​com/​news/​magazine-19214294).
 
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Metadata
Title
FinTech for Consumers and Retail Investors: Opportunities and Risks of Digital Payment and Investment Services
Authors
Matthias Horn
Andreas Oehler
Stefan Wendt
Copyright Year
2020
Publisher
Springer International Publishing
DOI
https://doi.org/10.1007/978-3-030-38858-4_14