Skip to main content
Top

2021 | OriginalPaper | Chapter

From Community Bank to Solidarity Fintech: The Case of Palmas e-Dinheiro in Brazil

Authors : Asier Ansorena, Eduardo H. Diniz, Erica S. Siqueira, Marlei Pozzebon

Published in: Innovations in Social Finance

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

This chapter aims to present a case study on an innovative experience involving a solidarity fintech called Palmas e-Dinheiro, and its role in promoting both financial inclusion and local development in poor territories in the Northeast region of Brazil. The development of Palmas e-Dinheiro is strongly connected to the historical movement of community banks in the country. We start by presenting the context that has characterized the 20 years since the creation of Banco Palmas in 1998, including a description of the solidarity tools developed during this period to launch the e-Dinheiro mobile payment platform and support the operations of community banks. We conclude by describing the expansion of the e-Dinheiro platform, including its adoption by more than 80 community banks around the country and the creation of Banco Mumbuca in 2013, which currently has more than fifty thousand users and represents the largest e-Dinheiro operation.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Literature
go back to reference Ansorena, A. (2020). Field notes. Palmas Institute. Ansorena, A. (2020). Field notes. Palmas Institute.
go back to reference Arcanjo, M. A. S., & Oliveira, A. L. M. (2017). A criação da Secretaria Nacional de Economia Solidária: avanços e retrocessos. Perseu: História, Memória e Política (13). Arcanjo, M. A. S., & Oliveira, A. L. M. (2017). A criação da Secretaria Nacional de Economia Solidária: avanços e retrocessos. Perseu: História, Memória e Política (13).
go back to reference Battilana, J., & Dorado, S. (2010). Building sustainable hybrid organizations: The case of commercial microfinance organizations. Academy of Management Journal,53, 1419–1440.CrossRef Battilana, J., & Dorado, S. (2010). Building sustainable hybrid organizations: The case of commercial microfinance organizations. Academy of Management Journal,53, 1419–1440.CrossRef
go back to reference Blanc, J., & Fare, M. (2013). Understanding the role of governments and administrations in the implementation of community and complementary currencies. Annals of Public and Cooperative Economics,84(1), 63–81.CrossRef Blanc, J., & Fare, M. (2013). Understanding the role of governments and administrations in the implementation of community and complementary currencies. Annals of Public and Cooperative Economics,84(1), 63–81.CrossRef
go back to reference Carraher, S. M., Welsh, D. H. B., & Svilokos, A. (2016). Validation of a measure of social entrepreneurship. European Journal of International Management,16(4), 386–402. Carraher, S. M., Welsh, D. H. B., & Svilokos, A. (2016). Validation of a measure of social entrepreneurship. European Journal of International Management,16(4), 386–402.
go back to reference Cernev, A. K., & Proença, B. A. (2016). Mumbuca: A primeira moeda social digital do Brasil/Mumbuca: The first digital social currency in Brazil. GVcasos, 6(2). Cernev, A. K., & Proença, B. A. (2016). Mumbuca: A primeira moeda social digital do Brasil/Mumbuca: The first digital social currency in Brazil. GVcasos, 6(2).
go back to reference Cernev, A., Diniz, E., & Jayo, M. (2009). Emergência da quinta onda de inovação bancária. AMCIS 2009 Proceedings, 4. Cernev, A., Diniz, E., & Jayo, M. (2009). Emergência da quinta onda de inovação bancária. AMCIS 2009 Proceedings, 4.
go back to reference de Albuquerque, J. P., Diniz, E. H., & Cernev, A. K. (2016). Mobile payments: A scoping study of the literature and issues for future research. Information Development,32(3), 527–553.CrossRef de Albuquerque, J. P., Diniz, E. H., & Cernev, A. K. (2016). Mobile payments: A scoping study of the literature and issues for future research. Information Development,32(3), 527–553.CrossRef
go back to reference Demirguc-Kunt, A., Klapper, L., Singer, D., Ansar, S., & Hess, J. (2018). The Global Findex Database 2017: Measuring financial inclusion and the fintech revolution. The World Bank. Demirguc-Kunt, A., Klapper, L., Singer, D., Ansar, S., & Hess, J. (2018). The Global Findex Database 2017: Measuring financial inclusion and the fintech revolution. The World Bank.
go back to reference Diniz, E. H., Cernev, A. K., Gonzalez, L., & Albuquerque, J. P. (2013). Mobile payments in Brazil: How to make them happen. The European Financial Review, 55–58. Diniz, E. H., Cernev, A. K., Gonzalez, L., & Albuquerque, J. P. (2013). Mobile payments in Brazil: How to make them happen. The European Financial Review, 55–58.
go back to reference Diniz, E. H., Jayo, M., Pozzebon, M., Lavoie, F., & Foguel, F. H. S. (2014). ICT helping to scale up microfinance: The case of a successful bank-MFI partnership in Brazil. Journal of Global Information Management (JGIM),22(1), 34–50.CrossRef Diniz, E. H., Jayo, M., Pozzebon, M., Lavoie, F., & Foguel, F. H. S. (2014). ICT helping to scale up microfinance: The case of a successful bank-MFI partnership in Brazil. Journal of Global Information Management (JGIM),22(1), 34–50.CrossRef
go back to reference Diniz, E. H., Siqueira, E. S., & van Heck, E. (2018). Taxonomy of digital community currency platforms. Information Technology for Development, 1–23. Diniz, E. H., Siqueira, E. S., & van Heck, E. (2018). Taxonomy of digital community currency platforms. Information Technology for Development, 1–23.
go back to reference Diniz, E. H., Cernev, A. K., & Nascimento, E. (2016). Mobile social money: An exploratory study of the views of managers of community banks. Revista de Administração (São Paulo),51(3), 299–309.CrossRef Diniz, E. H., Cernev, A. K., & Nascimento, E. (2016). Mobile social money: An exploratory study of the views of managers of community banks. Revista de Administração (São Paulo),51(3), 299–309.CrossRef
go back to reference Duncombe, R., & Boateng, R. (2009). Mobile phones and financial services in developing countries: A review of concepts, methods, issues, evidence and future research directions. Third World Quarterly,30(7), 1237–1258.CrossRef Duncombe, R., & Boateng, R. (2009). Mobile phones and financial services in developing countries: A review of concepts, methods, issues, evidence and future research directions. Third World Quarterly,30(7), 1237–1258.CrossRef
go back to reference Fare, M., Freitas, C., & Meyer, C. (2013) Community currencies in Brazilian community development banks: What role in territorial development? The case of Banco Palmas. In International conference on social and complementary currencies, 2, Haia, Holanda, Anais. Haia. Fare, M., Freitas, C., & Meyer, C. (2013) Community currencies in Brazilian community development banks: What role in territorial development? The case of Banco Palmas. In International conference on social and complementary currencies, 2, Haia, Holanda, Anais. Haia.
go back to reference Faria, L. A. S. (2018) Digitalizações de moedas sociais no Brasil e suas pré(histórias): tensões e mediações com Estados, mercados e tecnologias. Tese (Doutorado em História das Ciências e das Técnicas e Epistemologia) – Programa em História das Ciências e das Técnicas e Epistemologia, Universidade Federal do Rio de Janeiro. Faria, L. A. S. (2018) Digitalizações de moedas sociais no Brasil e suas pré(histórias): tensões e mediações com Estados, mercados e tecnologias. Tese (Doutorado em História das Ciências e das Técnicas e Epistemologia) – Programa em História das Ciências e das Técnicas e Epistemologia, Universidade Federal do Rio de Janeiro.
go back to reference França Filho, G. C. D., Júnior, S., Torres, J., & Rigo, A. S. (2012). Solidarity finance through community development banks as a strategy for reshaping local economies: Lessons from Banco Palmas. Revista de Administração (São Paulo),47(3), 500–515.CrossRef França Filho, G. C. D., Júnior, S., Torres, J., & Rigo, A. S. (2012). Solidarity finance through community development banks as a strategy for reshaping local economies: Lessons from Banco Palmas. Revista de Administração (São Paulo),47(3), 500–515.CrossRef
go back to reference Freire, M. (2013). A importância dos bancos comunitários para a inclusão financeira. Instituto Palmas & NESOL-USP (Eds.), Banco Palmas, 15, 41–60. Freire, M. (2013). A importância dos bancos comunitários para a inclusão financeira. Instituto Palmas & NESOL-USP (Eds.), Banco Palmas, 15, 41–60.
go back to reference Furche, P., Madeira, C., Marcel, M., & Medel, C. (2017). FinTech and the future of central banking at a crossroads. Central Bank of Chile. Furche, P., Madeira, C., Marcel, M., & Medel, C. (2017). FinTech and the future of central banking at a crossroads. Central Bank of Chile.
go back to reference Gonzalez, L., Cernev, A. K., & Diniz, E. H. (2016). O Desafio da Inclusão Financeira e a Promessa das Fintechs. In A. Dodl, R. L. Troster, (Org.), Sistema Financeiro Nacional: o que fazer? (Vol. 1, pp. 157–168) Elsevier Editora Ltda. Gonzalez, L., Cernev, A. K., & Diniz, E. H. (2016). O Desafio da Inclusão Financeira e a Promessa das Fintechs. In A. Dodl, R. L. Troster, (Org.), Sistema Financeiro Nacional: o que fazer? (Vol. 1, pp. 157–168) Elsevier Editora Ltda.
go back to reference Gonzalez, L., Cernev, A. K., Araujo, M. H. D., & Diniz, E. H. (2020). Digital complementary currencies and public policies during the COVID-19 pandemic. Revista de Administração Pública,54(4), 1146–1160. Gonzalez, L., Cernev, A. K., Araujo, M. H. D., & Diniz, E. H. (2020). Digital complementary currencies and public policies during the COVID-19 pandemic. Revista de Administração Pública,54(4), 1146–1160.
go back to reference Hernandes, E. G. S., Siqueira, E. S., Diniz, E. H., & Pozzebon, M. (2018). A digital community bank: Mapping negotiation mechanisms in its consolidation as an alternative to commercial banks. International Journal of Community Currency Research,22(2), 56–70. Hernandes, E. G. S., Siqueira, E. S., Diniz, E. H., & Pozzebon, M. (2018). A digital community bank: Mapping negotiation mechanisms in its consolidation as an alternative to commercial banks. International Journal of Community Currency Research,22(2), 56–70.
go back to reference Melo Neto Segundo, J. J. D., & Magalhães, S. (2009). Bancos comunitários. In Mercado de trabalho - Conjuntura e análise. Instituto de Pesquisa Econômica Aplicada (Ipea) (pp 59–64). Melo Neto Segundo, J. J. D., & Magalhães, S. (2009). Bancos comunitários. In Mercado de trabalho - Conjuntura e análise. Instituto de Pesquisa Econômica Aplicada (Ipea) (pp 59–64).
go back to reference Meyer, C. (2012). Les finances solidaires comme biens communs durables: étude de cas de la banque communautaire de dévelopment Palmas (Brésil). Memoire du Master, Faculte de sciences sociales et politiques, Université Libre de Bruxelle. Meyer, C. (2012). Les finances solidaires comme biens communs durables: étude de cas de la banque communautaire de dévelopment Palmas (Brésil). Memoire du Master, Faculte de sciences sociales et politiques, Université Libre de Bruxelle.
go back to reference Nascimento, E. P. C. C. D. (2015). Moedas sociais digitais: estudo de caso de duas experiências em bancos comunitários. Dissertação de Mestrado. Escola de Administração de Empresas de São Paulo (pp. 129). Fundação Getulio Vargas. Nascimento, E. P. C. C. D. (2015). Moedas sociais digitais: estudo de caso de duas experiências em bancos comunitários. Dissertação de Mestrado. Escola de Administração de Empresas de São Paulo (pp. 129). Fundação Getulio Vargas.
go back to reference Pozzebon, M., & Diniz, E. H. (2012). Theorizing ICT and society in the Brazilian context: A multilevel, pluralistic and remixable framework. BAR-Brazilian Administration Review,9(3), 287–307.CrossRef Pozzebon, M., & Diniz, E. H. (2012). Theorizing ICT and society in the Brazilian context: A multilevel, pluralistic and remixable framework. BAR-Brazilian Administration Review,9(3), 287–307.CrossRef
go back to reference Ramada-Sarasola, M. (2012). Can mobile money systems have a measurable impact on local development? Research Report for the International Development Research Centre (IDRC). Innovation & Research Multiplier and Social Trade Organization (STRO). Ramada-Sarasola, M. (2012). Can mobile money systems have a measurable impact on local development? Research Report for the International Development Research Centre (IDRC). Innovation & Research Multiplier and Social Trade Organization (STRO).
go back to reference Rigo, A. S., & França Filho, G. C. D. (2017). The Palmas’ paradox: Analysis of social currency in the “neighborhood of the solidarity economy”. Cadernos EBAPE. BR,15(1), 169–193.CrossRef Rigo, A. S., & França Filho, G. C. D. (2017). The Palmas’ paradox: Analysis of social currency in the “neighborhood of the solidarity economy”. Cadernos EBAPE. BR,15(1), 169–193.CrossRef
go back to reference Siqueira, E., Diniz, E., & Albino, R. (2018). Fintech Social: Definição, Categorização e Ilustrações Empíricas-Social Fintech: Definition, Categorization and Empirical Illustration. Siqueira, E., Diniz, E., & Albino, R. (2018). Fintech Social: Definição, Categorização e Ilustrações Empíricas-Social Fintech: Definition, Categorization and Empirical Illustration.
go back to reference Souza, H. P. B. (2015). Desregulamentação financeira, concentração bancária e exclusão financeira no Brasil na década de 1990. XI Congresso Brasileiro de História Econômica. Vitória – ES. Souza, H. P. B. (2015). Desregulamentação financeira, concentração bancária e exclusão financeira no Brasil na década de 1990. XI Congresso Brasileiro de História Econômica. Vitória – ES.
go back to reference Suresh, A. S., & Namdeo, V. (2018). A critical review: Mobile banking services and its significant impact on rural customer behaviour patterns. Suresh, A. S., & Namdeo, V. (2018). A critical review: Mobile banking services and its significant impact on rural customer behaviour patterns.
go back to reference Zahra, S. A., Gedajlovic, E., Neubaum, D. O., & Shulman, J. M. (2009). A typology of social entrepreneurs: Motives, search processes and ethical challenges. Journal of Business Venturing,24(5), 519–553.CrossRef Zahra, S. A., Gedajlovic, E., Neubaum, D. O., & Shulman, J. M. (2009). A typology of social entrepreneurs: Motives, search processes and ethical challenges. Journal of Business Venturing,24(5), 519–553.CrossRef
Metadata
Title
From Community Bank to Solidarity Fintech: The Case of Palmas e-Dinheiro in Brazil
Authors
Asier Ansorena
Eduardo H. Diniz
Erica S. Siqueira
Marlei Pozzebon
Copyright Year
2021
Publisher
Springer International Publishing
DOI
https://doi.org/10.1007/978-3-030-72535-8_12

Premium Partners