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Published in:
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2019 | OriginalPaper | Chapter

1. Fundamentals of Software Quality

Author : Gerard O’Regan

Published in: Concise Guide to Software Testing

Publisher: Springer International Publishing

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Abstract

The goal of a software company is to develop high-quality innovative products and services at a competitive price to its customers, and this requires a focus on software quality and customer satisfaction. It is more effective to build quality into the software product rather than addressing quality issues late in the project. Customers have very high expectations on quality and expect high-quality software products to be consistently delivered on time and on budget. The focus on quality requires effective software processes to be in place so that quality software may be consistently produced.

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next chapter Fundamentals of Software Engineering
Footnotes
1
The study was from the mid/late 1990 and recent reports from the Standish Group show good improvement trends.
 
2
Most rational people would judge the Mercedes to be of superior quality.
 
Literature
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Gilb T (1977) Software metrics. Winthrop Publishers, Winthrop
Humphry W (1989) Managing the software process. Addison Wesley, Boston
ISO/IEC 9126 (1991) Information Technology. Software product evaluation: quality characteristics and guidelines for their use
Juran J (1951) Juran’s quality handbook. McGraw Hill, New York
Lions JL (1996) Ariane 5. Flight 501. Failure report by enquiry board
Manley E (1995) Taurus: how I lived to tell the tale (American Programmer: Software failures)
Shewhart W (1931) The economic control of manufactured products. D. van Nostrand & Co. Inc., New York
Standish Group Research Note (1999) Estimating: art or science. Featuring Morotz cost expert
Metadata
Title
Fundamentals of Software Quality
Author
Gerard O’Regan
Copyright Year
2019
Book
Concise Guide to Software Testing

Print ISBN: 978-3-030-28493-0

Electronic ISBN: 978-3-030-28494-7

Copyright Year: 2019

DOI
https://doi.org/10.1007/978-3-030-28494-7_1

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