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Future Digital Challenges: Social-Emotional Skills as Critical Enablers for Good Technical Design Work

  • 2021
  • OriginalPaper
  • Chapter
Published in:
Author
Geraldine Fitzpatrick
Published in
Human-Computer Interaction – INTERACT 2021
Publisher
Springer International Publishing

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Abstract

This chapter delves into the significance of social-emotional skills in the design of technology, particularly in the context of the INTERACT2021 theme of ‘sense, feel, design.’ It argues that these skills are essential for navigating the complex socio-technical-ethical challenges that arise from technology's pervasive impact on society. The author emphasizes the need for self-awareness, empathy, and effective communication in the design process, as well as the ability to critically engage with ethical dilemmas. The chapter also discusses the challenges and initiatives aimed at integrating these skills into education and professional practice, highlighting the importance of multidisciplinary collaboration and leadership development. By taking a relational view of technology and society, the chapter underscores the need for a new paradigm of ‘Entanglement HCI’ that recognizes the mutual constitution of technologies and people. Ultimately, the chapter calls for a greater emphasis on social-emotional-ethical skills as critical enablers for good technical and design work in our technology-enabled futures.
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Title
Future Digital Challenges: Social-Emotional Skills as Critical Enablers for Good Technical Design Work
Author
Geraldine Fitzpatrick
Copyright Year
2021
Book
Human-Computer Interaction – INTERACT 2021

Print ISBN: 978-3-030-85622-9

Electronic ISBN: 978-3-030-85623-6

Copyright Year: 2021

DOI
https://doi.org/10.1007/978-3-030-85623-6_4
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