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Published in:
2016 | OriginalPaper | Chapter
Fuzzy Logic and AHP-Based Ranking of Cloud Service Providers
Authors : Rajanpreet Kaur Chahal, Sarbjeet Singh
Published in: Computational Intelligence in Data Mining—Volume 1
Publisher: Springer India
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Abstract
The paper presents an approach to rank various Cloud-Service providers (CSPs) on the basis of four parameters, namely, Reliability, Performance, Security and Usability, using a combination of Likert scale, Fuzzy logic and Analytic Hierarchy Process (AHP). The CSPs have been ranked using data collected through a survey of cloud computing users. The purpose of this paper is to help provide a technique through which various CSPs can be ranked on the basis of a number of parameters keeping in mind the users’ perceptions. We have chosen fuzzy logic because it has the capability to model the vague and imprecise information provided by the users and can handle the uncertainty involved. Similarly, AHP has been chosen because of its ability to make complex decisions on the basis of mathematics and psychology. The proposed model derives its strength from the fact that it takes into account the uncertainty and dilemma involved in decision-making.