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14-06-2021

Getting Ratees to Accept Performance Feedback: A Relational Approach

Authors: Zainab Baloch, Muhammad Zahid Iqbal, Malik Ikramullah, Jan-Willem van Prooijen, Tamania Khan

Published in: Social Justice Research | Issue 3/2021

Abstract

This paper seeks to understand the association between ratees’ relational justice perceptions and their feedback acceptance, both directly and through leader–member exchange (LMX). The paper also examines the moderated mediation effect of supervisory trust. The paper presents the findings of two studies. Study 1 utilized two data sets collected through an online survey from 280 part-time students working full-time (Sample 1) and 292 working professionals (Sample 2) in Pakistan. Study 2 utilized data collected from N = 167 students recruited for a scenario-based experiment that manipulated whether a manager was fair or unfair. Results revealed that relational justice positively predicted feedback acceptance in Studies 1 and 2. LMX positively mediated the above-mentioned relationship in both studies. As expected, supervisory trust negatively moderated the relational justice–feedback acceptance relationship in Study 2. The present study contributes to performance management theory and practice by illuminating that raters can stimulate performance partnership by employing a relational justice approach that increases the likelihood that employees accept performance feedback.

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Title: Getting Ratees to Accept Performance Feedback: A Relational Approach
Authors: Zainab Baloch
Muhammad Zahid Iqbal
Malik Ikramullah
Jan-Willem van Prooijen
Tamania Khan
Publication date: 14-06-2021
Publisher: Springer US
Published in: Social Justice Research / Issue 3/2021
Print ISSN: 0885-7466
Electronic ISSN: 1573-6725
DOI: https://doi.org/10.1007/s11211-021-00370-3

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