Advertisement
Published in:
2015 | OriginalPaper | Chapter
Governance of Outsourcing Relationships
Authors : Ilan Oshri, Julia Kotlarsky, Leslie P. Willcocks
Published in: The Handbook of Global Outsourcing and Offshoring
Publisher: Palgrave Macmillan UK
Activate our intelligent search to find suitable subject content or patents.
Select sections of text to find matching patents with Artificial Intelligence. powered by
Select sections of text to find additional relevant content using AI-assisted search. powered by
Although the outsourcing industry has demonstrated impressive growth during the past few years, some outsourcing relationships have yielded poor results, and some have even been terminated early. Both the professional press and academic publications have identified poor governance as a primary factor leading to these results. In this chapter, we therefore focus on understanding governance issues related to outsourcing and the practices that could support formal structures. In particular, we review the following issues: The governing structures for outsourcing venturesThe roles involved in governing outsourcing relationshipsThe most effective governance practices for outsourcing relationships.