Skip to main content
Top

2024 | OriginalPaper | Chapter

17. Growing Trends in Adoption of mHealth Apps and Users’ Perception of Availing Healthcare Services: A Study in Mumbai City

Authors : Vilas Gaikar, Sawant Mitali

Published in: Sustainable Approaches and Business Challenges in Times of Crisis

Publisher: Springer Nature Switzerland

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

The advent of smart healthcare has facilitated the ease of providing convenient health services to people. mHealth apps are not much different from it. This paper aimed at understanding the growing trends among users to adopt mHealth apps for availing healthcare services. It studies the users’ preference and perception toward mHealth apps provided free of cost by government and private companies on the Google Play Store.
In this study, mHealth apps offered by government and private companies were selected from the Google Play Store on the basis of their ratings and installs to study the trends in adoption. The survey-based questionnaire was used through purposive sampling to collect data from users in order to study their perception of mHealth apps.
The study revealed that the demographic variable education has an association with users’ perception of mHealth apps. The study also witnessed that more awareness about mHealth apps resulted in more adoption of them with a correlation of 0.688 for mHealth apps offered by the government and 0.905 for mHealth apps offered by private companies.
There has been a considerable increase in mHealth app users specifically during COVID-19 where still the level of awareness among people is low. Even though healthcare apps are heightened to meet the growing needs of users, their adoption is still quite low, especially apps offered by private companies. There is a need to bring awareness among people so as to penetrate mHealth apps in the market and inducing its more adoption among people.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
go back to reference Adum, A. N., & Mozie, C. E. (2020). Awareness and utilization of Mobile health applications among teaching and non-teaching staff of Nnamdi Azikiwe university Awka, Anambra state. International Journal of Innovative Science and Research Technology, 5(2), 827–839. Adum, A. N., & Mozie, C. E. (2020). Awareness and utilization of Mobile health applications among teaching and non-teaching staff of Nnamdi Azikiwe university Awka, Anambra state. International Journal of Innovative Science and Research Technology, 5(2), 827–839.
go back to reference Alanzi, T. (2021). A review of Mobile applications available in the app and Google play stores used during the COVID-19 outbreak. Journal of Multidisciplinary Healthcare, 14(2021), 45–57. Alanzi, T. (2021). A review of Mobile applications available in the app and Google play stores used during the COVID-19 outbreak. Journal of Multidisciplinary Healthcare, 14(2021), 45–57.
go back to reference Bruno, M. S., et al. (2015). Mobile health: A review of the current state in 2015. Journal of Biomedical Informatics, 56(2015), 265–272. Bruno, M. S., et al. (2015). Mobile health: A review of the current state in 2015. Journal of Biomedical Informatics, 56(2015), 265–272.
go back to reference Kayyali, R., et al. (2017). Awareness and use of mHealth apps: A study from England. Pharmacy, 5(2), 33.CrossRef Kayyali, R., et al. (2017). Awareness and use of mHealth apps: A study from England. Pharmacy, 5(2), 33.CrossRef
go back to reference Lupton, D. (2014). Apps as artefacts: Towards a critical perspective on mobile health and medical apps. Societies, 4(4), 606–622.CrossRef Lupton, D. (2014). Apps as artefacts: Towards a critical perspective on mobile health and medical apps. Societies, 4(4), 606–622.CrossRef
go back to reference Palos-Sanchez, P. R., Saura, J. R., Martin, M. Á. R., & Aguayo-Camacho, M. (2021). Toward a better understanding of the intention to use mHealth apps: An exploratory study. JMIR Publications, 9(2021), 9. Palos-Sanchez, P. R., Saura, J. R., Martin, M. Á. R., & Aguayo-Camacho, M. (2021). Toward a better understanding of the intention to use mHealth apps: An exploratory study. JMIR Publications, 9(2021), 9.
go back to reference Peprah, P., et al. (2019). Knowledge, attitude, and use of mHealth technology among students in Ghana: A university-based survey. BMC Medical Informatics and Decision Making, 19(2019), 1–11. Peprah, P., et al. (2019). Knowledge, attitude, and use of mHealth technology among students in Ghana: A university-based survey. BMC Medical Informatics and Decision Making, 19(2019), 1–11.
Metadata
Title
Growing Trends in Adoption of mHealth Apps and Users’ Perception of Availing Healthcare Services: A Study in Mumbai City
Authors
Vilas Gaikar
Sawant Mitali
Copyright Year
2024
DOI
https://doi.org/10.1007/978-3-031-48288-5_17

Premium Partner