HCI International 2024 – Late Breaking Posters

Table of Contents

1. Frontmatter

2. Design for Health and Well-Being

   1. Frontmatter

   2. A Conceptual Design Framework of GorbhoShongi App for Mental Well-Being Among Bangladeshi Pregnant and Postpartum Women

      Istiaq Ahmed, Syed Niaz Mohtasim, Faiza Omar Arpita, Ashraful Islam, M. Ashraful Amin

      Abstract

      Mental well-being is something that is significantly overlooked around the world, especially in developing countries such as Bangladesh. It is important to look after the mental well-being of pregnant and postpartum women as it may have long-term effects on both mother and child. In this work, we propose a conceptual design and development framework for mobile health (mHealth) apps for providing necessary information and interventions to help deal with the mental well-being of pregnant and postpartum women. We followed this framework to develop a low-fidelity prototype of “GorbhoShongi”, a mHealth app for the people of Bangladesh. It has been developed in English and Bangla to reach a wide range of users. We chose the relevant features after looking at the existing solutions. Also, we decided to add a couple of novel features, a large language model (LLM) chatbot, and daily well-being tips and quotes as it is important to provide a personalized experience and encouragement to the user. We also discussed developing the high-fidelity version using JavaScript frameworks Next.js and Capacitor.js. After creating the high-fidelity prototype, we also plan to test usability and user experience. This work will hopefully encourage more research in the field of mHealth apps for pregnancy-related mental well-being issues.

   3. OxPal: Empowering Children with Stress Regulation Through Biofeedback

      Arda Özkurt, Arda Edil, Zeynep İrem Gökgöz, Melisa Aşcı, Ahmet Burhan Baş, Sedef Şeker, Sedat Yalçın

      Abstract

      Unregulated sympathetic activity due to stress poses a risk for various physical and mental health issues such as chronic fatigue, asthma, obesity, disorientation, and gastrointestinal conditions. Despite the abundance of stress regulation tools for adults, there is a noticeable gap in child-friendly tools that empower children with self-monitoring and stress management techniques. Various methods have been developed to help adults and some short-term experiments have been conducted with children to alleviate stress levels, but there are no current approaches that aim to both observe and help children in the long-term. Additionally, the research and concrete applications lack accessibility with high cost or closed-source, creating an insufficient benefit. To address this gap, we propose OxPal, a child-friendly biofeedback device and an accompanying application, designed to reduce sympathetic activity by regulating breathing patterns. OxPal, a ball-shaped biofeedback product, tracks the Heart Rate Variability (HRV) data by using a photoplethysmography (PPG) sensor that measures blood volume changes. PPG is a non-invasive and cost-effective sensor that allows monitoring of respiration rate and blood pressure. By using the PPG sensor, we are able to collect the HRV data, which is used as an indicator of stress levels. OxPal’s complementing application interprets the data, informs personalized and effective breathing techniques in a child-friendly approach, and encourages children to regulate their own breathing and manage their stress levels. There are numerous breathing techniques that can be used to regulate breathing and manage stress levels, but some of the most research-based and reliable techniques have been found to be pranayama breathing. Crucially, OxPal is also openly sourced, and non-commercial, ensuring accessibility for all children. Committed to enhancing the well-being of every child, our research and application aspire to provide the necessary tools that can be easily incorporated into daily life, and promote a healthy and balanced lifestyle.

   4. Digital Exclusion in Older Adults: Strengthening Patient Safety and Healthcare Through a Digital Application Designed for the Elderly

      Mariel Garcia-Hernandez

      Abstract

      This project focuses on developing a solution for self-management and medication control in elderly individuals in Mexico, aligning with the global initiative “Medication Without Harm” by the UN and Mexico's “National Digital Strategy.“ The methodology integrates information design and user-centered design, adapting to the unique needs of elderly individuals and addressing the challenge of digital illiteracy. This project not only addresses a public health need but also marks a milestone by exploring the critical intersection of digital health, autonomy for the elderly, and patient safety in the digital era. By implementing specific solutions, prioritizing self-management, and overcoming digital illiteracy, it establishes a foundation for research and development, emphasizing patient integrity and safety. In seeking to enhance the quality of life for the elderly, the project contributes to knowledge on designing technology to meet their needs, with a stringent focus on patient safety. This not only resolves current issues but also sets a framework for future investigations in digital health, the inclusion of the elderly, and patient safety in the technological landscape. The conclusion not only signifies the successful implementation of a solution but also opens new avenues for research, redefining how technology can be an ally in promoting the autonomy and well-being of the elderly, with patient safety as an essential pillar in the digital era.

   5. Modular Platform for Health and Safety Data Monitoring

      Joao Marques, Mauro Teofilo, Everton Aleixo, Francisco Filho, Agustín Alejandro Ortiz Díaz, Sergio Cleger Tamayo

      Abstract

      Concern about occupational health and safety (OSH) has always been a focus of attention for large and small companies worldwide. To reduce risks and prevent a high percentage of workplace accidents, many companies have invested in technologies that help guarantee worker safety. It is important to highlight that safety in the workplace is not only about implementing advanced technologies but also about creating a culture of safety in companies. However, various technologies are being used to improve OSH in different sectors. Due to the seriousness of this situation globally, many investigations have addressed the issue from different points of view. For our part, the main objective of this work is to reduce the number of workplace accidents. For this reason, a system was developed to collect health and location information from workers through a Smartwatch, specifically the Samsung Watch Series. This information is processed and displayed on the Smartwatch and in a web application that controls this data. The data collected is integrated into a dashboard that allows companies to see, in real-time, information about the health and location of their employees. Additionally, the dashboard allows a company to manage collection devices and determine life-threatening areas, flagging employees who enter that area. Additionally, with the Smartwatch's SOS trigger functionality, employees can request help in an emergency, providing a quick response from medical units.

   6. Case Study in Interdisciplinary Interface Design to Improve Maternal Health for Marginalized Community in the United States

      David Oh, Alison Stuebe, Brooke Jones

      Abstract

      The interdisciplinary study involved collaboration between research team members from North Carolina State University's Graphic and Experience Design and the Maternal Health and Innovation Center at the University of North Carolina at Chapel Hill to conceptualize a data interface in promoting informed policy changes to improve the maternal health system for underrepresented families in the U.S. We aimed to create an interface prototype that engages community-based organizations (CBOs) to identify underlying structural causes of maternal health disparities in the system. In-person listening sessions were conducted in New Orleans at the Association of Maternal & Child Health Program (AMCHP) with 46 participants from diverse community-based organizations (CBOs) to learn about our user group. Using the Design Thinking framework (DT), the research team employed User Experience (UX) design methods such as experience mapping, personas, journey mapping, user stories, card-sorting, flow charts, wireframes, prototyping, and usability testing. Another virtual listening session with five health experts provided additional validation, emphasizing the need for developing a dashboard capable of gathering qualitative metrics that prioritize contextualization of the information through cross-referencing various resources. Feedback from the sessions indicated that integrating the socio-ecological model (SEM) and the Vital Conditions Framework into UI design improved the mental model for the CBOs accessing maternal information. The study concluded that the “Topical Wheels” and “Data Assessment Ring” implemented in the dashboard UI enhanced the interface’s usability for local maternal CBOs to search and navigate for contextualized insights to advocate policy changes.

   7. Is Technology a Double-Edged Sword: Exploring the Influence of Parental Technoference on Child Psychological Well-Being

      Abhishek Sharma, Lakshmi Sharma, Kunnumpurath Bijo, Amandeep Sidhu

      Abstract

      Technological advancements have altered the way parenting is being done in the current era. Moreover, these advancements in technology and interactions with technological devices have increased during the Covid-19 pandemic, when parents had become habituated to them as the only source of remaining in connected with their jobs, families, friends, and recreational pursuits. This increase in parental technoference/phubbing has been argued to be linked with negative consequences on a child’s psychological well-being. As a result, this study focuses on exploring the influence of parental technoference/phubbing which leads to parental neglect and influences child psychological well-being. In doing so, the study conducts a bibliometric analysis on the Scopus database to gather articles that are analysed using the VOSviewer software. More precisely, the analysis is based on 1,401 articles that are published in the 2020–2024 period in Scopus database so as to identify the emergence of parental technoference/phubbing on a Child’s psychological well-being. From the visualisation analysis, three main clusters (i.e., Red, Blue and Green) are generated. The blue clusters showcase the topics that are related to parenting and parent-child relationships. The green clusters showcase the topics that are related to mobile phone addiction and internet addiction disorders. The red clusters highlight topics related to the effects of parental technoference/phubbing on a child's psychological well-being, including anxiety, depression, fear of missing out, loneliness, and fear. Moreover, overlay visualisation analysis shows that studies on internet addiction disorder, fear of missing out (FoMo), and disruption in parent-child relationships caused by Covid-19 are the most commonly cited topics among those published in the Scopus database. In addition, the review also showcases the underlying theoretical lenses that are linked to each of these dimensions of technoference and parental neglect, both of which have a direct impact on the child's psychological well-being. Finally, the paper concludes with suggestions for mindful parenting practises while using technological devices effectively in their daily lives.

   8. Analysis of Emergency Duty Medical Institution Websites in Four Hokkaido Cities

      Yuki Uenoya, Kang Namgyu

      Abstract

      With the spread of the Internet, many users are gathering information on medical institutions through the Internet. For websites of medical institutions involved in emergencies, usability and other aspects are essential. In addition, medical institution websites are likely to be used by all users. Therefore, this study focuses on websites of emergency medical services in Japan, especially in Hokkaido, because there are few previous studies on websites of emergency medical services in Japan. Against this background, this study aims to clarify the status and characteristics of emergency medical service websites in Hokkaido. There are two emergency medical service websites in four cities in Hokkaido, Sapporo, Asahikawa, Hakodate, and Obihiro, operated by “cities” and “medical associations. Therefore, the purpose of this study was to objectively evaluate the websites of four cities of emergency medical services in Hokkaido and visualize issues that need to be improved. Four city emergency medical services’ websites were analyzed using an evaluation tool based on the ‘miChecker’ method. The ‘miChecker’ is an accessibility evaluation tool. There are two main evaluation items. The first is “voice usability evaluation. Voice usability evaluation consists of four items: “Perceivability,” “Operability,” “Understandability,” and “Robustness. The second is a “low vision review. The color scheme and font size are evaluated for low vision in the low-vision review. In addition, as evaluation results common to both voice usability and low vision, four items are output: “Problem,” “ Possibility of problem,” “Judgment required,” and “Manual confirmation.” As a result, it was found that the city's website had, on average, higher scores than the medical association's website in the voice usability evaluation. The low-vision review found several problems with the Sapporo website.

   9. Assessing the Psychological Benefits of ‘mood Plants’: A Custom Flower System for Caregivers

      Peize Wu, Yihang Dai, Tianze Wang, Jing Li, Jingbo Ge, Jiang Wu

      Abstract

      With the intensifying aging population, the demand for caregiving has grown significantly, while the number of caregiving professionals has not kept pace. This study aims to assess the effectiveness of Mood Plants, a customized flower delivery service, in alleviating stress among caregivers. Over a three-month period, 30 caregivers from a care facility in Henan Province, China, participated in the study. Their real-time mood, burnout levels, and attitudes towards Mood Plants were evaluated using the Visual Analogue Scale (VAS), Maslach Burnout Inventory (MBI), and semi-structured interviews. The results demonstrated significant improvements in caregivers’ mood, reductions in burnout, and positive shifts in attitudes towards the intervention. By providing a personalized flower delivery service, Mood Plants effectively enhanced the psychological well-being of caregivers, offering a simple yet impactful solution to address the mental and emotional challenges faced by those in the caregiving profession. The study highlights the potential of Mood Plants as a valuable tool for reducing stress and promoting mental health among caregivers in demanding work environments. These findings encourage further exploration and broader implementation of Mood Plants to support the well-being of healthcare professionals.

   10. Research on the Art Design of Group Psychological Healing Installation Based on User Needs

       Qi Xiao

       Abstract

       Purpose This project aims to discuss how to use installation space and digital art to assist the self-healing of people with anxiety tendencies, and to alleviate the internal pressure and anxiety of the audience. The main research problem is to discuss a user-centered design perspective for the healing design of installation art Methods Based on the KANO-AHP theoretical model, the device products were put forward and applied to the design of art healing space. Firstly, KANO is used to classify the demand attributes of potential audiences. Secondly, AHP is used to construct the analytic hierarchy model of user needs, and the weight coefficients of each level are calculated, and the relatively important user needs are calculated from the sensory experience, interactive experience, and emotional experience of the audience, so as to obtain the design principles, and the design practice is carried out based on the results. Results The device space with a healing effect was designed by using KANO and AHP theoretical models. Conclusion According to the user evaluation results, the healing effect of the installation space is proved, which further verifies the scientificity of the design elements, and provides a reference for the installation art space to solve the problem of human mental health and well-being.

   11. A Bionic Robot Dog and UI Design Practice for the Emotional Healing of Self-harming Adolescents

       Jingyi Yuan

       Abstract

       The age of 12–19 is the transition period of adolescents’ psychological and physiological maturity from childhood, during which they are prone to psychological problems such as anxiety and even non-suicidal self-injury (NSSI). According to official data, China's youth suicide rate is the highest in the world, and this grim situation makes us realise that it is crucial to pay attention to and solve the problem of adolescent mental health. Currently, there is no sound intervention system for self-inflicted suicides (attempted suicides) caused by adolescent mental health disorders. How to intervene and reduce the risk of NSSI among adolescents in a more effective and palliative way is a question we need to think about.

       This paper through the questionnaire and interviews to obtain self-injurious adolescent psychological profile and psychological needs, according to which the guiding principles of product design. At the same time, the study found that compared with the social support given by people, the ‘social’ support given by pets has some advantages. Therefore, this paper adopts the bionic form of the healing robot and wearable equipment for non-sensory detection, objective and active recording of behavioural and psychological data information and analysis to give a scientific healing plan, and through the interaction of the terminal APP to guide the self-injured teenagers to heal, accept themselves and the world, and to achieve psychological healing for self-injured teenagers to help.