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The Effect of Service Modularity on Flexibility in the Digital Age – An Investigation in the B2B Context Read chapter Read first chapter

2018 | OriginalPaper | Chapter

Health Information Technology and Caregiver Interaction: Building Healthy Ecosystems

Authors : Nabil Georges Badr, Maddalena Sorrentino, Marco De Marco

Published in: Exploring Service Science

Publisher: Springer International Publishing

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Abstract

This qualitative study explores the widely recognized role of the informal caregivers (ICGs) as key co-producers in the delivery of effective and sustainable healthcare systems. The central argument is that to enhance the quality of care in non-clinical settings and the healthcare ecosystem as a whole, developers of Health Information Technology (HIT) need to harness the knowledge and experiences of the ICGs to better align their products to practice. The paper has two aims: to improve the understandability of informal caregivers’ role in non-traditional healthcare settings, and to identify and formulate valuable guidelines for the development of “fit-for-use” HIT solutions that acknowledge the needs of the ICGs.

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Metadata
Title
Health Information Technology and Caregiver Interaction: Building Healthy Ecosystems
Authors
Nabil Georges Badr
Maddalena Sorrentino
Marco De Marco
Copyright Year
2018
Book
Exploring Service Science

Print ISBN: 978-3-030-00712-6

Electronic ISBN: 978-3-030-00713-3

Copyright Year: 2018

DOI
https://doi.org/10.1007/978-3-030-00713-3_24

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