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Abstract

The world is rapidly changing through the process commonly referred to as digital transformation. This process, formally defined as “The application of digital capabilities to processes, products, and assets to improve efficiency, enhance customer value, manage risk, and uncover new monetization opportunities”, is reshaping society.

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Metadata
Title
Impact
Author
Christoffel Kotze
Copyright Year
2020
DOI
https://doi.org/10.1007/978-3-030-15766-1_5